BWI GmbH | Germany | 04xxx, 89xxx, 30xxx, 81xxx, 65xxx, 80xxx, 20xxx, 60xxx, 22xxx, 21xxx, 10xxx, 14xxx, 13xxx, 12xxx, 90xxx, 53xxx München, Frankfurt, Hamburg, Hannover, Nürnberg, Ulm, Berlin, Bonn, Leipzig | Permanent position | Full time / Home office | Published since: 23.03.2026 on stepstone.de
IT Service Manager - DCMS and DokMBw (m/f/d)
As a primary digitization partner of the Bundeswehr, we provide stable, safe and efficient IT services in Germany and abroad, from basic operations to the field close to the application and thus contribute to the continuous increase in the leadership and operational capacity of the Bundeswehr. With more than 8,000 colleagues, we operate and modernise one of the largest and most complex IT infrastructures in Germany. We are looking for responsible IT specialists who are convinced that the Bundeswehr-IT will further develop in challenging digitalization projects and thus contribute to Germany's security. Together with us, we are concerned about the future digital capability of the Bundeswehr. IT Service Manager (m/w/d) from now on and in full time at one of our BWI locations. The PoD1 Collaboration Division as part of Shared Service Delivery provides our customers with solutions that best support digitalization of their business processes and enable users to work effectively and efficiently and to perform their tasks. To this end, we provide powerful and economical groupware, conferencing and telephony services based on modern technologies (e.g. cloud) of the respective market leaders. .
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Your tasks • Your profile • What we offer
You take over the end-to-end service management responsibility according to ITIL for the contractual and economic operation and the further developments of the SharePoint solutions DokMBw for the Bundeswehr You are responsible for the further development of the service as well as for ensuring quality, service level and productivity, including professional leadership of a virtual service team You're dressing an interface to customer representation and internal development projects You agree with the external partner, which Bussiness application shares will be delivered to you for a joint service You can see how to build a holistic knowledge and information management and how to develop standardized customer reports and dashboards with You support editorial activities and inventory of licenses
Completed studies, alternatively a comparable training in the field of business and/or computer science About 2 years of professional experience in the management of collobaration solutions and experience in professional leadership Very good commercial understanding as well as experience in license management, cost controlling as well as offering and costing Professional experience in supplier and service provider management Knowledge in MS server networks, MS SharePoint, JIRA and Confluence A good organizational capacity, good team and communication skills as well as a careful and conscientious way of working German language knowledge in word and writing as well as reliable understanding of English
Through varied and socially relevant tasks, we ensure the smooth operation of IT and the digitization of the Bundeswehr The BWI offers a market-oriented remuneration, a secure workplace and a premised and employee-funded occupational pension scheme You start with 30 days of annual holiday with option for individual adjustment Our Benefit app provides you with a monthly balance and tax relief on tickets for the ÖPNV We allow you flexibility to reconcile work and private life, for example through mobile work or trust work time and the long-term construction of a value balance account for e.g. a sabbatical
Location
 | BWI GmbH | |
| 89075 München, Frankfurt, Hamburg, Hannover, Nürnberg, Ulm, Berlin, Bonn, Leipzig | ||
| Germany |
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