0(Senior) IT Service Technician (m/f/d)
BWI GmbH | Germany | 70xxx Stuttgart | Permanent position | Full time / Home office | Published since: 18.05.2026 on stepstone.de

(Senior) IT Service Technician (m/f/d)

Branch: Computer science, informati... Branch: Computer science, information and communication technology


As a primary digitization partner of the Bundeswehr, we provide stable, safe and efficient IT services in Germany and abroad, from basic operations to the field close to the application and thus contribute to the continuous increase in the leadership and operational capacity of the Bundeswehr. With more than 8,000 colleagues, we operate and modernise one of the largest and most complex IT infrastructures in Germany. We are looking for responsible IT specialists who are convinced that the Bundeswehr-IT will further develop in challenging digitalization projects and thus contribute to Germany's security. Together with us, we are concerned about the digital sustainability of our country. IT-Servicetechniker (m/w/d) now and in full time in Stuttgart. For 40 locations, the Service Center ensures decentralized service provision and permanent representation of BWI GmbH on site in the properties of the Bundeswehr. In addition, the Service Center processes defined task packages within the framework of projects and provides on-site service at the BWI internal IT. .

Your tasks • Your profile • What we offer

Implementation of the on-site activities in the context of IMAC contracts in the IT/TK environment Support and support of users in the use of IT infrastructure in 1st and 2nd levels of support Installation, commissioning, upgrade and maintenance of hardware and software Operation and administration of customers IT infrastructure/systems, including network and server environments Self-monitoring of ticket processing in terms of quality, quantity and SLA compliance Provision of the corresponding accounting information for internal documentation of the services and times provided Participation in standby services

Successfully completed IT training or a comparable qualification At least three years of relevant professional experience in IT and/or TK service Comprehensive knowledge of ticket systems, knowledge databases, CMDB/Asset management systems and IT processes Experience in project management and project management Experience in customer projects in the industrial environment or in public service German and good technical knowledge of English driving licence class B

Long-term safe workplace Exciting and varied tasks in an innovative and significant environment Various internal and external training opportunities as well as individual career models Trust work time - mobile work and flexible working time models are possible depending on the task area Attractive compensation package and numerous attractive employee benefits Employer-funded and awarded occupational pension schemes

Location

ava BWI GmbH
70374  Stuttgart
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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