IT Support Ortenaukreis with a focus on IServ (m/f/d)

Join IT Supporter (m/w/d) and become part of our team!

We offer innovative IT complete solutions

Converge Germany is a leading IT system house for the public sector, focusing on educational institutions. We offer comprehensive IT solutions – from concept development to procurement to service and training. In 2024, the company was awarded the “Best IT service provider” in its sales class. Around 330 employees are driving our continuous growth with creative ideas and an extraordinary team spirit and setting new standards in the industry.

You enter our customers on site in 1st and 2nd Level Support This includes a broad portfolio of hardware (printer, PC, laptops etc.) and software (client installation, general admin tasks, network tasks etc.) From clients to printers to peripheral devices – you set up all the necessary devices, support the maintenance and support the management of the devices (Mobile Device Management) You support our customers in end user support and in print server administration You will edit tickets in the ticket system

A completed training in the IT field or equivalent professional experience At least 3 years of professional experience in the IT environment Experience in the administration of Linux systems and IServ as well as backup solutions Good knowledge of Microsoft software and client device management Good knowledge in support of different hardware Enthusiasm for IT and a special communication skills to help others solve the problem through solutions Embossed service understanding, team spirit and sensuality also in stressful and kniffely situations Driving class B as well as very good German and good English skills

The cooperation with the Converge has many advantages for you: Flexible working hours and mobile work a company car - also for private use 30 days of year Modern work equipment Aid for occupational pension provision Technical leasing Bike leasing Strongly discounted sales of used work equipment (e.g. MacBooks, iPads, etc.) that do not return to the device circuit Corporate Benefits Attractive team-member advertising premiums of 2,000,- EUR Individual continuing and continuing training (sales training, product training, internal (short) training) In addition to a family co-existence in a motivated team, exciting projects are waiting for you to expand your horizon and grow yourself personally and professionally. .