Service Support Employee

METTLER TOLEDO is a world leader in precision instruments and services. In laboratory, process analysis, industrial, product inspection and retail applications, we are known for innovation and quality. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we are directly present in about 40 countries. For more information, visit www.mt.com. Place of work: Giesen (near Hanover / Hildesheim) You are the contact person for our sales and service organisations in questions about service support. With your organizational skills, your independent working and your ability to prioritize tasks, you make an important contribution to the timely delivery of the orders. We offer you a varied and varied task in which you can reintroduce yourself every day. Telephone / written support and consultation of our worldwide sales and service partners. Order processing for the sale of spare parts, repairs and other service offers. Delivery date monitoring and coordination. Processing complaints to our deliveries. Invoicing and credit creation.

Education: Completed commercial training, e.g. as an industrial clerk, businessman for office management, office clerk. Experiences: First professional experience in the sales service or in dealing with sales partners and end customers. IT knowledge: Very good knowledge in handling MS Office and an ERP system. Languages: Good knowledge of German and English in word and writing.

Market-leading product portfolio: foreign bodies in food, incorrect labelling, imbalance or even counterfeit medicines – our products do diverse inspection tasks and help protect the end user. Our plants improve the safety of products in the food and pharmaceutical industry. Security & career opportunities: We are market leaders in a crisis-proof growth industry. In order to be successful in your role, we offer a comprehensive integration that is ensured by an individual incorporation plan. This includes, among other things, the 1:1 incorporation and switching of processes by experienced team members, a structured incorporation into relevant systems and processes, the knowledge of the interface departments and much more. Attractive compensation package & further advantages: 37.5 hours week, permanent permanent employment, flexible working hours, mobile work, basic salary + employer grant to asset-effective services/employeee’s occupational pension, childcare allowance, 30 days holiday/year, corporate benefits, job-cycle, health care, canteen, free fruit/water/coffee and free parking right outside the door. Own Responsibility & WIR Feeling: Direct reporting to the team leader Order Management & Service Support, short decision-making, a strong team that supports itself at any time. Professional and personal development: We are investing in your continuous development through a modern learning platform as well as continuous classroom training as well as active participation in the implementation of projects at the site and with international units. JOBV1_EN