First-Level IT-Supporter (m/f/d)

Worms gGmbH Clinic is a centre hospital and is one of the five largest hospitals in Rhineland-Palatinate. At present, over 2,000 employees take care of the well-being of around 70,000 patients each year. For our IT department we are looking for one/n at the next time: IT-Supporter (m/w/d) in full or part-time

Contact person in user support Monitoring and implementation of service requests Installation, integration and administration of hardware and software components in terminal equipment (PCs, TCs, notebooks, printers, mobile devices, etc.) Monitoring systems and ensuring availability Problem and Incident Management Capture, edit and document support requests in a ticket system Support for ongoing projects and licensing and security management Supplier management

Successful completed IT vocational training in the field of computer science for system integration or similar master all necessary methods, tools and processes within the framework of support tasks First experience in first-level support Basic knowledge of network topologies and protocols Self-employed and targeted working methods as well as high self-initiative and strong team capacity Very good knowledge of German in word and writing IT-Affinity, a quick understanding and joy in documentation activities Motivation for continuing and continuing training

Exciting projects in a future-oriented environment Collaborative team climate, agile working methods Subject-related introduction and incorporation Various possibilities for further education and training A remuneration according to TVöD-K with the associated services of the public service and a variety of employee benefits. .