Service Management Employee Pre-Analytics (m/f/d)

Systematic, IT-assisted collection and registration of order certificates and samples Support for complaint management, including the processing and clarification of complaints in the field of order collection Addition and adaptation of laboratory services based on complaints Identification of sources of error and impetus for improvements Organisation and documentation of complaint processes to ensure high service quality Sustainable anchoring of knowledge transfer and service quality in the laboratory General administrative tasks in the area of sampling and order collection with a trained look at details

Successfully completed training as MFA (m/w/d) or a comparable qualification with practical laboratory experience Experiences in pre-analytics Service-oriented and solution-oriented working style Careful, structured and flexible operation Very good knowledge of German in word and writing

Work in a collegial and open team Technical and organisational development possibilities Long-term and interesting tasks Responsive tasks in a dynamically growing company Team events and social services Benefits Further education Jubilee payment / holiday Disabled workplace Assets Allowance for occupational pensions Employee events fruit basket Free drinks Job-Rad Health promotion Kita grant Staff parking Modern equipment at work Special / supplementary holiday