Front Office Supervisor Leadership with heart and personality (m/f/d)

Transparent service planning, fair working hours, as well as numerous employee benefits. Many, as you are, are also our services for you. With us you choose from numerous Benefits yourself what suits you!

A modern, bright workplace on the island of Rügen – right on the Baltic Sea. You and your Front Office team are the flagship of the “The Shoreline” and create special moments for our guests. An esteeming team with short decision-making and real cooperation. Space for your ideas, personal development and the opportunity to actively shape it. Digital processes, attractive employee benefits and a culture that counts personality and commitment.

You are an active designer, a host of passion, and you will enjoy your ideas. You have gained a completed training in the hotel industry or comparable professional experience. You have experience at the front office, ideally already in a coordinating or leading position. You love to give our guests a feeling of home in the “The Shoreline” from the very first moment. You convince with your pronounced host personality, your safe appearance and your joy in dealing with people. You bring organizational talent, sense of responsibility and a structured way of working. Your team spirit will ensure a positive cooperation in the team and with other departments. You have the pleasure of actively shaping processes, going new ways and introducing innovative ideas. Your personal development is important to you – you like to learn together with others and continue to develop. You have good knowledge of German and English. Your tasks: As a front office supervisor, you are responsible for a smooth run at the reception and for exceptional guest experiences together with the front office team. Your tasks include:

Support and leadership of the Front Office team in operational daily business Ensuring a warm and professional guest reception Check-in and check-out of our guests and personal care during the stay Coordination and control of the daily front office processes Introduction and support of new employees Ensuring our quality standards and continuous optimization of processes Professional handling of guest feedback and solution of individual concerns Close cooperation with housekeeping, reservation, technology and other departments Resident Manager support in administrative tasks and projects You are the host of passion and want to create special moments for our guests together with us? Then we look forward to meeting you! !