Customer Manager Aftersales (f/m/x)

You welcome and serve visitors:inside, interested:inside and customers:inside professional with a pronounced service orientation. In addition, organize appointments and advise on service, repair technology and cost-effectiveness. Here you are the first contact person:in, answer questions about vehicle status and explain invoices. In addition, you are responsible for the receivable management and the processing of customer orders. In addition, you will personally and digitally advise on repair potentials as well as accessories and services. You ensure the mobility of the customer and organize service providers such as hol and bring service. Furthermore, you take over order preparation, accounting and ensure a smooth process.

Complete commercial or technical vocational training with appropriate professional experience. Including professional experience in service consulting or aftersales. Excellent communication and persuasiveness as well as high social competence. High self-initiative and joy in the continuous improvement of internal processes. Cost-conscious thinking and acting. Quality awareness, commitment and reliability. German and English skills and driving licence class B.

Outstanding projects with which we jointly shape the mobility of tomorrow. Various personal and professional development opportunities. Attractive, fair and efficient remuneration. High job security. Annual special payments such as holiday money, Christmas money and profitsharing. Flexible working time including 6 weeks of annual leave and overtime compensation. Discounted BMW & MINI conditions. Many other benefits see bmw.jobs/what we offer Start date: from now on or by agreement Working time: Full time

You can find helpful tips about your application and the application process here. We at the BMW Group attach great importance to equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience and skills of the applicants:inside. More here. .