BWI GmbH | Germany | 14xxx Schwielowsee | Permanent position | Full time / Home office | Published since: 29.04.2026 on stepstone.de
Senior Team Leader Service Center Potsdam (m/f/d)
As a primary digitization partner of the Bundeswehr, we provide stable, safe and efficient IT services in Germany and abroad, from basic operations to the field close to the application and thus contribute to the continuous increase in the leadership and operational capacity of the Bundeswehr. With more than 8,000 colleagues, we operate and modernise one of the largest and most complex IT infrastructures in Germany. We are looking for responsible IT specialists who are convinced that the Bundeswehr-IT will further develop in challenging digitalization projects and thus contribute to Germany's security. Together with us, we are concerned about the digital sustainability of our country. Senior Teamleader Service Center Potsdam (m/w/d) from now on and in full time in Geltow. The service areas provide comprehensive and decentralized service through their service centers. This involves a permanent representation of BWI GmbH on site in the properties of the Bundeswehr. In this context, the area attaches great importance to compliance with the agreed framework conditions (quality, budget, time and data security), a high customer and benefit orientation as well as a corresponding employee training taking into account the BWI strategy.
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Your tasks • Your profile • What we offer
Professional leadership of two teams
Planning and implementation of the skills and training of employees
Implementation of development/perspective discussions and participation in evaluation
Responsibility for working cooperation at process and organizational interfaces
Management of the skill portfolio of the teams based on the current order situation, know-how transfer in the field of expertise
Contact person on all topics of service provision
Cooperation in integration and migration projects and in day-to-day operations to support (in peak times)
Regular information exchange in the SC circuit over the state of performance
Completed vocational training Field of information technology / electronics or comparable
At least 5 years of relevant professional experience after training (after studying - 2 years) in the context of technical projects in the field of local area network and telecommunications
Experience in the leadership and coaching
Knowledge of ticket systems (e.g. USU, Kontron, MAXIMO), Configuration Management Database (CMDB)/Asset Management Systems as well as experience in working planning and control (e.g. Workforce Management), reporting systems (KeyPIA)
Comprehensive knowledge of ITIL, maintenance and creation of knowledge databases (BeWiki, JIRA)
Ideally military experience and/or experience in the field of contracting authorities
Proactive mindset and independent acceptance of responsibility as well as rapid opinion on technical problems
readiness to carry out regular missions
German language skills in word and writing
The BWI offers a market-oriented remuneration, a secure workplace and a premised and employee-funded occupational pension scheme
We offer 30 days of annual vacation, 1 day of service plus options for individual adjustments
Our Benefit app gives you a monthly balance and can also benefit from tax on tickets for the ÖPNV
We enable flexibility to reconcile work and private life, for example through mobile work or trust work time and the long-term
Building a value balance account for e.g. a sabbatical
We support professional and personal training through individual measures and free access to LinkedIn Learning
Our job bike offer allows leasing up to 2 bikes
Location
 | BWI GmbH | |
| 14548 Schwielowsee | ||
| Germany |
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