Kassenärztliche Vereinigung Berlin | Germany | 10xxx, 14xxx, 13xxx, 12xxx Berlin | Permanent position | Part time - flexible / Full time / Home office | Published since: 23.04.2026 on stepstone.de ♿️
IT-Support Spezialisten Workplace & Service Desk (m/f/d)
The Kassenarzt Vereinigung (KV) Berlin is a public law corporation and an important key function in healthcare. We are responsible for ensuring the outpatient medical and psychotherapeutic care of legal insurers in the capital. We ensure this in cooperation with the doctorate at a high level of quality – around the clock. Our headquarters is located in a modern office building in a central location with very good transport connections by bus and train. The Kassenarzt Vereinigung Berlin (Public Law Office) is looking for a number of full-time (part-time possible) courses for its Information Technology (IT) department at the next possible time IT-Support Spezialist (m/d) Workplace & Service Desk You are the first contact point for our employees on all questions and problems related to their IT workstation. Whether hardware, software or access to applications: You make sure that everything works smoothly and that our colleagues remain working. With your first-level support, you are directly contributing to the work being done in all areas without interference. At the same time, you define the service understanding and the positive perception of IT at all colleagues. .
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Your tasks • Your profile • What we offer
Self-learning and solution of IT requests in first-level support Acceptance, prioritization and documentation of tickets and pre-qualification for second-level support Analysis and troubleshooting in the hardware and software environment incl. Remote and on-site support Establishment, configuration and transfer of IT workstations (hardware, software, access) Management of users:inside and permissions Support for employees and external users:inside (e.g. doctoral practices) in IT applications and problems Care and further development of the test environment for practical software as well as our KV demo practice, here you design and optimize the technology of the medical practice of the future
Completed training as a specialist:in for system integration, a comparable informatics training or an at least three-year, related professional experience in IT Found knowledge in Windows operating systems, ideally also Linux Safe handling of MS Office and common workplace applications Good knowledge of IT infrastructures, networks and server-side services Knowledge of IT security, data protection and IT processes Experience in IT support or service desk is desirable Service orientation, communication capability and sovereign occurrence Safe German in Word and Writing (at least C1)
Remuneration after TV-L Berlin, including an annual special payment and 30 days holiday 38.5 hours/week (full time) and flexible working hours/parttime models Up to 11 days of mobile work monthly (after the end of the trial period) KV-Card (50 € monthly cover) for shopping in the region Numerous health promotion and corporate fitness facilities Very good public transport connections, secure bicycle parking and free public parking More attractive benefits and information about KV Berlin can be found on our career page Eing grouping: E9a TV-L EUR 47,000 - EUR 52,400
Our service hours are from 06:00 to 18:00 and Friday to 14:00. You work in the team in a rotating model, so that your bets can start early at 06:00 or go until 18:00, depending on the planning. We stand for equal opportunities and promote gender equality. We also welcome the application of people with a migration background. Disabled applicants: women are preferably taken into account with the same suitability. The application of women is expressly desired. .
Location
 | Kassenärztliche Vereinigung Berlin | |
| 14057 Berlin | ||
| Germany |
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