Unternehmensgruppe Aschendorff | Germany | 48xxx Münster | Permanent position | Full time / Home office | Published since: 27.02.2026 on stepstone.de
Employee Sales Inside Sales & Customer Service (m/f/d)
You love books? Even more do you love it when ordering is correct, numbers go up and processes run clean? Perfect – then we have a place for you right now. So very authors of inspiration live, our distribution needs structure, reliability and clear processes. Right here you're in the game. And you think Senior Consultant (m/w/d) to ensure that bookstores are supplied reliably, conditions are stored correctly, r emissions are handled cleanly and our ERP system is more than just a data storage. In short: You hold the threads together – so everything goes neatly. .
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Your tasks • Your profile • What we offer
Customer service & order processing: You enter into bookstores, institutions and private customers by e-mail and telephone and are the central contact person for inquiries, orders and complaints. You are responsible for smooth order processing – from collection to delivery. Data management: You'll update our title and customer data in the ERP system, check terms and make sure our database is reliable and up-to-date. Stock Management & Disposition: You keep stock in mind, prepare evaluations and support your analysis with reprint and disposition decisions. Subscription management: You enter our subscriptions including order processing, delivery coordination and billing. Inventory & Lagerbewertung: You are taxing the annual inventory assessment and taking part in inventory preparation. Digital Sales Support: You support the team in the distribution of our digital products and help us to clean up our digital programs.
completed commercial training, training as a book retailer or publishing businessman – possibly with relevant studies Experience in the sales service, order processing or book trade very good Microsoft Office knowledge, especially Excel; ideally experience with ERP systems very good knowledge of German and good English in word and writing structured, careful and service-oriented mode of operation Joy of numbers, processes and clear processes
attractive remuneration including contribution to occupational pension provision flexible working hours, possibility for mobile work and 30 days holiday Development and training opportunities as well as an open feedback culture attractive social benefits, paid job ticket for bus and train, bicycle lease a modern workplace in the heart of Münster
Location
 | Unternehmensgruppe Aschendorff | |
| 48155 Münster | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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