Key Account Manager (m/f/d)

The SOS Children's Villages Association worldwide is an independent, overarching child rights organization. Since 1963, the association has supported the global projects of the SOS children's villages with its headquarters in Munich and offices in Berlin and Düsseldorf. 200 employees are committed to the vision “Every child is a loving home”. With almost 3,000 programmes in over 130 countries, the organization offers support to children, young people and families in need through education, medical care and family support. The focus is on strengthening the family, sustainability, child rights and cultural sensitivity.

In the area of Private Spender & Förderer, in the department “Private Förderer” (1:few Middle Donors), the link between mass marketing and highly individual 1:1 support of supporters:inside, we are looking for a:n Key Account Manager (m/w/d) at the next time in full time (38,5 hours/week).

You serve and advise private supporters: in proactive to large donations, sponsorships, SOS foundation products, non-profit inheritance and provide them with relevant information You maintain and develop personal relationships with private supporters:inside by telephone calls, visits and events In support of supporters: you follow efficient standards and routines and at the same time have a good feeling in which situations an intensification of care is targeted As part of your target group responsibility, you will support both groups of supporters:inside and 1:1 contacts Together with the team, you develop event concepts, take over the planning, organization and moderation of events on site and digital You support the development and implementation of strategies, concepts and measures to address and link supporters:inside for defined (sub) target groups You are responsible for maintaining contacts in the CRM database You work closely in exchange with the thematically related neighboring departments and operate a proactive interface management to secure synergies

You like people! High-quality relationships are a concern to you, you have no fear of touch and the ability to get involved in different people and motives and to act confidently and authentically in various social situations. This requires empathy, responsiveness and a bit of humour and courage. You have successfully completed university studies or have comparable knowledge Ideally, you have professional experience in fundraising, key account management, marketing or sales of products/services in need of declarations and thus a lot of experience in the care of demanding target groups You are versed in handling databases and CRM systems, have very good MS Office and project management skills You have good general education, a safe representative appearance, a high level of persuasion and a very good oral and written expressability in German and English You are ready to travel regularly within Germany.

A versatile, inspiring and responsible task in a professionally working, internationally active non-profit organization A sensory environment with excellent operating climate Compatibility of family and profession through sliding time and leisure compensation and Possibility to work (also abroad) Additional pensions Assets Financial support for childcare Food aid Subsidised EGYM Wellpass JobRad Extensive training budget