Campaign | Part of Bertelsmann Marketing Services | Germany | 33xxx Gütersloh | Permanent position | Full time / Home office | Published since: 22.01.2026 on stepstone.de
Expert Technical Processes & Automation (m/f/d)
Do you want to play a key role in the technological development of a leading communication service provider and actively shape automation and innovation projects? Then become part of our team at Bertelsmann Marketing Services (Business Unit Campaign). Your job: As an expert in technical processes & automation (m/w/d), you design and optimize our technical processes in the context of lettershop and digital printing. We are: The Campaign Business Unit is a 100% subsidiary of Bertelsmann and is part of the Bertelsmann Marketing Services division. For more than 25 years, we have been known on the market as an international specialist for comprehensive services in the areas of marketing, regulation and loyalty. We help well-known companies to build a long-term and successful relationship with their customers. This includes data management, analysis and communication control. For example, we ensure that passengers receive delay emails, send automated invoices, manage points for well-known customer retention programs and intelligently manage offers so that each customer receives his desired product at the best price. A plug-in horse is the automation of direct marketing, for example with the help of the all-in-one print automation platform “eesii” via which customers receive individual but fully automated printed products. Our customers include renowned international companies from different industries such as H&M, Ford, McDonald's, Ferrero, Continental, Apollo. In addition to our headquarters in Gütersloh, we have two other locations in Offenbach/a.M. and in Neckarsulm with more than 400 employees: inside. .
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Your tasks • Your profile • What we offer
Do you want to play a key role in the technological development of a leading communication service provider and actively shape automation and innovation projects? Then become part of our team at Bertelsmann Marketing Services (Business Unit Campaign). Your job: As an expert in technical processes & automation (m/w/d), you design and optimize our technical processes in the context of lettershop and digital printing. We are: The Campaign Business Unit is a 100% subsidiary of Bertelsmann and is part of the Bertelsmann Marketing Services division. For more than 25 years, we have been known on the market as an international specialist for comprehensive services in the areas of marketing, regulation and loyalty. We help well-known companies to build a long-term and successful relationship with their customers. This includes data management, analysis and communication control. For example, we ensure that passengers receive delay emails, send automated invoices, manage points for well-known customer retention programs and intelligently manage offers so that each customer receives his desired product at the best price. A plug-in horse is the automation of direct marketing, for example with the help of the all-in-one print automation platform “eesii” via which customers receive individual but fully automated printed products. Our customers include renowned international companies from different industries such as H&M, Ford, McDonald's, Ferrero, Continental, Apollo. In addition to our headquarters in Gütersloh, we have two other locations in Offenbach/a.M. and in Neckarsulm with more than 400 employees: inside.
Analysis, design and development of technical production processes in the field of Lettershop and Digital Printing Automation and integration of machines, systems and IT systems to increase efficiency, quality and throughput Management and control of implementation projects – from technical design to successful introduction Coordination of an interdisciplinary team of technology, production and IT Interface management between production, IT, purchasing and external technology partners Negotiation and coordination with suppliers on machines, production software and services Ensuring process stability, quality standards and technical availability Close cooperation with the management in investment decisions and strategic technology projects Discipline management of our workshop at the main site Gütersloh
Must-have: Complete technical training and/or studies in printing and media technology, mechanical engineering, automation technology or comparable Multiannual professional experience in the technical-productive environment (e.g. Print/Lettershop, Production, Packaging or Logistics) Experience in project management, process design and digitization of production processes Knowledge of process automation, workflow management and machine integration Embossed technical understanding, entrepreneurial thinking combined with analytical competence Communication and negotiation skills in dealing with internal and external partners Nice-to-have: Ideally first leadership experience e.g. B. as representation Very good knowledge of English or the willingness to expand it
We are an employer that gives you confidence and promotes innovation and fresh ideas through flexible structures. Anyone who works with us and advances a lot can also expect a lot. As part of Bertelsmann, we resort to a large portfolio of social benefits: WORK-LIFE-BALANCE Flexible working time design | Hybrid work | 30 days a year | Childcare and Eldercare offers
ATTRACTIVE SCOPE Christmas money | Capital benefits | Profitsharing | various retirement offers | Jubilee payments | Birthday vouchers
TRAINING Bertelsmann University | (unlimited) Access to e-learning and training courses | Financial support for continuing vocational training
COOPERATION Subsidied Germany Ticket | Up to 40% discount on Bertelsmann products | Over 800 Corporate Benefits Partner | Subsidied Business Canton | Persil Laundry Service | E-Lade Columns
HEALTH MANAGEMENT Occupational physician:inside | Sports, Health courses | Motorcycles | Sportnavi | Cooperation with gyms in the area | Operational social service | Bertelsmann
Location
 | Campaign | Part of Bertelsmann Marketing Services | |
| 33333 Gütersloh | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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