Night Audit , Hotel Wolfsburg Centrum affiliated by Meliá (m/f/d)

You like to be in contact with people and like to sign yourself as a night owl? Then you're right with us! We are looking for support for our reception as a front office employee (m/w/d) at night service for our Hotel Wolfsburg Centrum affiliated by Meliá!

Your tasks: Check-in and check-out, as well as questions and concerns and initiation/implementation of appropriate actions Achieving efficient guest satisfaction with the Meliá Hotels International standards and ensuring courtesy and courteous behavior towards guests and colleagues professional processing and transfer of guest complaints to the subsequent layer at night Monitoring the correct management of the hotel bank, billing and billing, creating the daily closing with the associated tasks complete and correct processing of all guest data and system care efficient processing and laying or forwarding the incoming and outgoing correspondence for guests Preparation of the other layers salary range between 33.480 - € to 35.964,- € annual gross salary (depending on qualification)

Your profile: completed training desirable Hostage Communication strength Good knowledge of the PC and how to use MS Office programs, ideally also with the PMS Opera hotel software Organizational institution Good handling and a well-kept exterior Flexibility and team spirit In addition, independent work and a high degree of sense of responsibility are necessary for work as a night audit

Meliá's way to work!

You will get 30 days a year so you can recover enough. We take over the costs for your Deutschlandticket so you can stay mobile. You get discounted rates in all Meliá Hotels International hotels and resorts worldwide, including for your family and friends. You benefit from a 30% discount on food and drinks at all Meliá hotels worldwide. You work in a supportive and respectful team that wants to grow together with you. You will receive a structured incorporation and support to facilitate your entry. We offer you internal and external training as well as internal career opportunities. You have the opportunity to develop yourself professionally and personally and to introduce your own ideas. There are free hot and cold drinks as well as daily fresh, free meals in our staff canteen. We provide you with free service clothing and care for their cleaning – also for your private business clothing. Regular team events and parties ensure a good mood. We regularly organize health days and offer discounts on fitness studio memberships. You benefit from attractive employee rebates on clothing, car hire and much more at over 600 brands. With our Inspiring Friends program you will receive a premium of €1,000 if you are going to join new employees. .