Customer Planning Manager (m/f/d)

For our Supply Chain organization in Burscheid we are seeking a dedicated and determined Customer Planning Manager.

Key responsibilities Leading the S&OE and support S&OP team in Burscheid: as customer-focused team you translate customer demands into executable production plans, ensuring plans Burscheid delivers on-time and in-full. Align demand forecast with customer priorities, supporting responsiveness and reliable order fulfillment. Ensuring capacity is balanced with customer requirements. Apply one piece flow/pull/push systems, clock-based scheduling, and WIP/FG logic to enable efficient flow on the shop floor. Developing demand forecast and aligning production schedule logic with customer requirements and inventory policies. Ensure material availability, manage inventory buffers, maintain flow from raw material through finished goods. Work closely with material planning, production and logistics to prevent balancing between demand, supply and plant execution.

Bachelor's degree in supply chain, engineering, business or operations Several years of professional experience in the area of production planning, material flow and inventory management Clear communicator and distract to lead a team as well as coordinate across functions and levels. In-depth knowledge of logistics and production processes Strong understanding of Lean principles applied to demand planning. Six Sigma and APICS CPIM/CSCP certifications highly valued Fluent German and English language skills Proficiency in ERP (SAP), APS and planning tools. Ability to work with MS Office, Power BI and data systems.

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