Working Student Product Management Smart Metering (m/f/d)

You are part of the Metering Services team and supports our product and project management in building, controlling and developing our Smart Meter Services You prepare KPIs, first set up data-based reports, and then guide decision bases to improve our products, processes and customer experience, as well as to operational control With sound market and competitive analyses, you support the strategic development of our products In ongoing projects, you take work packages independently and actively contribute to implementation Get insights into various concepts and processes concerning intelligent measuring systems and their essential role for the energy transition You are responsible for agile projects and OKR initiatives – from initial planning to stakeholder voting and implementation to final outcome assessment You support the preparation of meetings and workshops – from presentation documents to appointment organization to independent moderation You support the introduction of new tools and automations that facilitate our daily work, and check new systems as a test user structured on practicality In 2nd level support, you analyze more complex customer requests, identify patterns in recurring topics and actively introduce suggestions to improve customer experience and optimize our processes

You are in an ongoing study with economic, technical, scientific or comparable focus You work independently, recognize tasks independently, structure complex topics and develop pragmatic solutions You bring digital skills, are safe in handling MS Office – especially Excel and PowerPoint – and are interested in AI, automation and data analysis tools Ideally, you have already gained first practical experience in product management, project management, KPI reporting, process optimization or energy management You are strong in communication, flexible, organized and have a heart for sustainability – then we look forward to you! Flowing in German and English and in word and writing? Yes, please!

Flexible work design (including flex time, mobile work throughout Germany) The most modern work equipment is of course A modern loft office right at Hamburg Main Station Variety of further development (including LichtBlick Learning) Mobility allowance (Germany ticket) Percentage of cost for your LightBlick Ecocurrent tariff Free use of the internal gym and grant of the bath map Exclusive offers and advice on the family and health platform voiio St.Pauli Loge im Millerntor: Workshops, game visits and more Benefits Pass by Pluxee and Corporate Benefits