Junior Customer Success Manager – Individualsoftware (m/f/d)

You support our experienced Customer Success Manager (CSM) in sales activities such as stock customer care, offer and price negotiations, sales controlling. You start offerings in our ERP and CRM systems and follow their implementation until successful completion. You'll be struggling and developing sustainable relationships with customers, partners and associations by actively seeking direct exchange and continuously expanding networks. You research market and technology trends and support us in the strategic orientation of our sales activities. You regularly take part in events and represent XITASO confidently and convincingly to the outside.

You have a degree in economics, public relations, communication sciences or a comparable educational path. Ideally, you could gain first insights into sales, marketing or business development in the IT sector through internships or work studies. You are happy to go to people and bring extraordinary communicative skills. You bring the willingness to travel occasionally to strengthen customer relationships and promote team spirit through personal meetings. You have very good knowledge of German and English (at least C1 level) for clear and secure communication in the team and with our partners.

New Work & Culture Self-organized teams with a lot of design space Responsibility and co-design Open error and feedback culture Mentoring & personal development Individual mentoring from the first day Regular development talks (Catch-ups) guidance on eye level, based on trust and respect Lifelong learning Professional and overtime training Internal TechTalks, external training and conferences High-end Software Engineering Demanding, innovative and versatile projects Cross-functional teams with modern technologies Experienced expert culture and knowledge sharing Family friendly Support costs up to €250/child Continue payment for children's sick days Community & Events Regular events (e.g. retreats, summer festivals) Personal encounters & team content From Day 1 part of the diverse networked community Working hours and flexibility Free choice of working time and place Flexible working time accounts, 30 days vacation, part-time option, Sabbatical & Workation Health and well-being Mental Health Taskforce JobRad & other offers Diversity & Inclusion Diversity Taskforce for Prospective Diversity Culture of belonging: Everyone should feel accepted Content information Within our uniform and transparent salary framework, the gross annual salary of the position is in line with a range of EUR 45,000 – 60,000 and is based on various factors such as qualification and experience. .