opta data Gruppe | Germany | 45xxx Essen | Permanent position | Full time / Home office | Published since: 12.02.2026 on stepstone.de
Customer Service Clerk in Healthcare (m/f/d)
We are the opta data group, one of the leading providers of IT, accounting and healthcare services. As a family-run group of companies with an open duz culture, we stand for a responsible and collegial union. We combine tradition and courageous innovation – with around 3,000 employees we shape the future of the healthcare industry! Projektmanager (m/w/x) opta group data | Essen | Full-time
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Your tasks • Your profile • What we offer
You are the first contact point for telephone and written requests from our healthcare customers With your consulting talent, you will ensure that our customers are quickly, competent and friendly Together with internal interfaces and specialist departments, you work to strengthen customer loyalty and continuously improve customer journey You carry out training on our customer portal – and inspire our solutions Thanks to your well-founded expertise, you are competently supporting issues for billing in domestic care or our customer portal and find solution-oriented approaches – even in case of more complex concerns
You have completed training – ideally in nursing or in the commercial area of health care You bring experiences from care; Knowledge of telephone customer service is advantageous, but no requirement Communication is your strength, and you are happy to contact customers by phone You have a strong technical affinity and are safe to use the current MS Office programs Reliability, team spirit and a quick understanding complete your profile
Working hours: fixed times in the 2-layer system, which allows a planable and flexible design of your everyday life, mobile work and modern offices in the opta data campus Sensuality: we support real health heroes and focus on quality instead of quantity Recreation: 30 days holiday a year Corporate Benefits: exclusive employee discounts in numerous areas Various diets: canteen with changing lunches, fresh fruits and drinks Free parking: private car park with sufficient parking Safety: Workplace in the expanding family business with long-standing tradition Family-friendly: own U3 children's day care and children's holiday care during the summer holidays
Location
 | opta data Gruppe | |
| 45141 Essen | ||
| Germany |
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