Head of Reception (m/f/d)

You run the reception team and ensure clear tasks and smooth operations in the daily business.

You are responsible for the processing and maintenance of bookings and reservations.

You enter our guests from check in to check out and are a contact person for questions and wishes.

You answer telephone and written questions and forward them to the relevant employees if necessary.

You accept reservations for our restaurant and vote with the restaurant team.

For complete shift transfers and a good flow of information between reception and other departments.

You support your team in running operation and take services at the reception.

You love contact with people and are a real communication talent Service is more than a job for you – it is your passion Multiannual professional experience in the hotel industry as well as profound experience in the room reservation, with the usual hotel programs you are familiar with leadership experience or the desire to go the next career step You are very organized and independent, even with Trubel you keep an overview Business thinking must not be missing Team spirit and friendship are important values for you Your personal #restart desire for a modern working environment with individual possibilities for each individual

Easy to plan: time for Christmas & New Year's Eve, reliable schedules, 39-hour week, digital time recording Easy to stay: unlimited, year-round work with perspective – no seasonal work Easily enjoy: coffee & beverage flat, freshly cooked staff dinner, fruit basket Easy to use: Staff discounts & accommodation specials for your loved ones Easy to grow: Your career opportunities are diverse and promote your growth Simple with each other: duz culture, regular guests for well-being, short decision-making, team events (2 x a year), flat hierarchies