Mercure Hotel Hamm | Germany | 59xxx Hamm | Permanent position | Full time | Published since: 15.08.2026 on stepstone.de
Reception & Reservation Staff (m/f/d)
The Mercure Hotel Hamm has 142 rooms and a variety of options for meeting guests. The 4-star hotel has 10 conference rooms for up to 450 people and Wi-Fi throughout the house and enough parking facilities. Our guests can also use the large conservatory for events.
Type of employment: Full time
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Your tasks • Your profile • What we offer
Your duties Check In and Check Out of our hotel guests reception and care of the guests Support of the telephone centre Acceptance and processing of complaints and guest wishes Reservation acceptance and processing General reception activities during your shift
successfully completed vocational training in the gastronomic field or professional experience in the elevated hotel industry desirable, but no requirement friendly, open and professional appearance team- and sales-oriented work absolute service orientation and a reliable and careful operation Additional sales and upselling are not foreign words for you
a varied workplace in a young team the opportunity to work independently and to help shape your working environment through new ideas good development opportunities through in-house training and further training. Trustful cooperation with a long-term perspective in a steadily growing hotel chain Compensation under collective agreement
attractive social benefits (e.g. Family & Friends discount, BONAGO coupon system, free use of our fitness area, additional free day on birthday)
occupational pension schemes
unlimited full-time contract
electronic working time
Location
 | Mercure Hotel Hamm | |
| Hamm | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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