HEK - Hanseatische Krankenkasse | Germany | 22xxx, 21xxx, 20xxx Hamburg | Permanent position | Part time - flexible / Full time / Home office | Published since: 19.01.2026 on stepstone.de
Customer advisor in the team Partial exemption (m/f/d)
You want to get to know the subject area of legal payments and to advise our customers by phone and in writing? With your reliable and precise way of working, you want to strengthen our team? Here's your chance! We at HEK are looking for you as a new customer advisor (m/w/d) in the team Partial Liberation. Our team partial exemption processes the requests for the exemption of legal payments and advises our insurers on this extensive subject area. For this purpose, the income documents are examined with the payment receipts and invoices submitted and decide whether this is a legal payment. .
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Your tasks • Your profile • What we offer
Taking into account all relevant legal, technical and economic requirements, you define the performance claims. You will examine and process in-depth performance requests for partial exemption from the legal payments. You are responsible for the written and telephone correspondence with our insured persons. For the subject area of legal payments, you are the personal contact person.
a completed commercial training ideally first professional experience in statutory health insurance or knowledge in social security law an independent and structured way of working to keep the view even in challenging situations an authentic appearance and joy in contact with our members and insured persons Fun at work in the team
Great benefits such as a tariff payment with holiday and Christmas money, up to 37 days holiday and home office options. For detailed information on karriere.hek.de/benefits. flexible working hours Holidays HEK-Fitness Rooms/ Courses Personal time recording Grant D-Ticket Canteen Massages Attractive hourly wage Personalisation HEK Events
Location
 | HEK - Hanseatische Krankenkasse | |
| 22041 Hamburg | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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