Operations Manager - FRA3 Logistics Center

With the fulfillment of our customer orders (Customer Fulfillment or CF) everything started for Amazon. The Customer Fulfillment Team has now changed from a modest team of book retailers: to a highly experienced global team that handles more than 1.5 million orders every day. The team is the basis of our business and has helped us broaden into new regions and services. With the help of emerging technology, we are constantly looking for ways to offer a larger and better product selection – which is delivered quickly and inexpensively. The CF team members ensure that our customers receive their orders at the speed we are known for. We work in filling centers that form the heart of Amazon's dynamic operating network. Our full-filment centers are sometimes also referred to as the “first mile” (First Mile) – here most Amazon packages start their shipping route. We support the management of a dynamic stock and enable quick delivery around the clock. A wide range of staff groups are employed in our filling centres. There are numerous possibilities for people with a variety of skills. Some of us work with physical products. Others analyse data and help make smart decisions across the company. A day in the life Conduct and motivate employees in your area. The ideal candidate brings great commitment to employee development Continuous analysis and optimization of existing processes and processes in terms of quality, safety, speed and customer satisfaction Ensure smooth running and complete reporting for maximum productivity

Promoting a culture of security and well-being Analysis and implementation of corrective measures to ensure consistently high quality and productivity as well as the cross-layered compliance of all corporate objectives support and leadership of a team and the management of administrative tasks; Building and supporting a strong team culture Analysis of performance and suggestions for process improvements to optimize workflows and customer service Collaboration with other managers: inside to standardize layer processes

Bachelor degree or just before completing a Bachelor's degree Advanced English and German knowledge in Word and Writing Relevant experience in carrying out data analyses Preferred qualifications: Experience in communication with different stakeholders, including colleagues Experience in a logistics environment Experience in working with MS Office (Word, Excel, Outlook) in a professional environment JOBV1_EN