ALH Gruppe | Germany | 61xxx Oberursel bei Frankfurt am Main | Permanent position | Full time / Home office | Published since: 29.01.2026 on stepstone.de
Employees * Motor vehicle claims service (m/f/d)
The ALH Group is one of the major insurance and financial services companies in Germany. Around 3,000 employees form the foundation for our success and provide first-class service, individual advice and the long-term satisfaction of our customers. Customer service is also advertised with us in damage management. And here you are asked: Strengthen our team at the Oberursel site in Frankfurt am Main in the field of power drive during damage processing. .
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Your tasks • Your profile • What we offer
Qualified processing of clear and unclear car damages on the liability side including personal damage (2nd level) Complete processing of partial and full-cassic damage (including fire and vehicle waste) Determination of the facts, verification of coverage and liability as well as final regulation Implementation of property and legal proceedings Processing of legal disputes in proceedings Direct communication with insurance companies, claimants, lawyers, doctors, social security institutions, external experts and brokers Processing and participation in the solution of customer complaints Instructions for our trainees and the introduction of new colleagues
Complete training as a merchant for insurance and finance or another relevant qualification Long-term professional experience in damage processing – preferably in the environment of motor vehicles and Insurance Comprehensive knowledge in insurance contract law, collective bargaining and conditional works as well as in contract, liability and compensation law Basic knowledge of social security law, civil law, civil process law and public law Confidence with current jurisdiction and literature Technical understanding and basic medical knowledge Safe handling of MS Office and online applications Good organizational skills Embossed customer orientation and communication skills
Attractive remuneration: Fourteen monthly salaries from the 2nd year of service Flexible working time: 38-hour week with sliding time and hybrid working More leisure time: 30 holidays – additionally free on 24.12. and 31.12. Healthy & mobile: Wellhub, JobRad, Jobticket grant and occupational health insurance Financial Extras: operating pension, asset-effective services, corporate benefits, house rates on our products etc. Continuing: Individual continuing and continuing training Perfect entry: Structured integration as well as independent and varied activities Working environment: Business restaurant, sports hall and free parking
Location
![]() | ALH Gruppe | |
| 61440 Oberursel bei Frankfurt am Main | ||
| Germany |
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