Solution Engineer (m/f/d)

Conduct technical due diligence checks for customers, potential customers, consultants and sales partners assigning customer requirements to the existing configuration and integration options of our platform and show how the platform is integrated into the respective IT landscape Support the sales process through technical know-how and architectural analyses Safety questionnaires and tenders (RFPs) for customers As technical contact for the customers' IT and information security teams during the evaluation of our platform Bring feedback from the field to continuously improve our processes Work at the interface between sales, engineering and customer success and ensure that customer requirements, technical feasibility and implementation plans remain matched from the first contact to the go-live Requirements that do not cover our platform as a clear, prioritized input to the engineering team Ensure a smooth transfer to the customer-success team, allowing solution designs, agreed integrations and open points to enter the rollout Create and maintain technical documentation, including solution designs, integration guides, architecture overviews and a reusable library with answers for questionnaires and tenders Apply and maintain Proof-of-Concepts for Enterprise customers

Embossed communicative skills and competence to communicate with stakeholders at different levels Technical knowledge or special knowledge in access control and cloud architecture Understanding information security principles and the ability to explain our security architecture clearly and understandably for technical and non-technical target groups Experience in managing technical pre-sales processes in cooperation with a sales team Safe working across team boundaries and the ability to maintain sales, engineering and customer success at the same level Structured working and joy in transferring complex technical topics to clear, reusable documentation Enthusiastic, initiative Personality with Charisma Strong interest in continuous professional development Advantage: Experience with access control systems such as Genetec, C-Cure, Lenel, Gallagher, Honeywell Pro-Watch, etc. Experience in the conception of enterprise access control solutions Knowledge of network technology and architecture Experience with ISO 27001 and related frameworks such as BSI IT-Grundschutz, SOC 2 or NIST