Communitas Sozialmarketing GmbH | Germany | 55xxx Bad Kreuznach | Permanent position | Full time | Published since: 24.04.2026 on stepstone.de
Employees Customer Recovery (m/f/d)
Our company Communitas Sozialmarketing GmbH supports social and non-profit institutions throughout Germany in the cost-neutral procurement of urgently needed items of use – from vehicles to information media. As a link between social institutions and regional companies, we enable sustainable sponsoring concepts: companies receive advertising opportunities, social institutions valuable equipment – a win-win situation with social and economic added value. .
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Your tasks • Your profile • What we offer
Active contact with former customers (phone, email or digital) Analysis of grounds of termination and development of individual recovery strategies Advice and presentation of appropriate offers for reactivation Maintenance and documentation of customer data in the CRM system Close cooperation with sales and customer service Participation in the optimization of recovery processes
Experience in customer service, sales or customer recovery Communication strength and persuasive power Empathy in dealing with customers and solution-oriented thinking Self-employed and structured work Safe handling of common CRM tools and MS Office Very good knowledge of German in word and writing
A motivated and supportive team Attractive remuneration with possible bonus models Flexible working hours Development opportunities within the company Modern working environment and short decision paths
Location
 | Communitas Sozialmarketing GmbH | |
| 55543 Bad Kreuznach | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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