Mitarbeiter Member & Community Operations IPAI (m/w/d)

Artificial intelligence is the future and key technology and enables us to solve the challenges of the next decades. Only if the German economy creates a leading position in value added in the AI sector can it maintain its competitiveness and actively shape sustainable and ethical values. Through cooperation in the ecosystem, this transformation is achieved through the pooling of resources. IPAI wants to represent this platform. We advance the value added in the field of AI, network application and transformation partners and create common use cases. For this we build the place where ideas can be rethinked, tried and learned. All with the aim of developing new business ideas and models through AI solutions, based on the foundations of sustainability, digital responsibility and European sovereignty.

Our members and their needs are at the heart of the Membership & Community area. We are the main partners for all concerns of our members and accompany them intensively on their individual AI journey. We support companies and institutions primarily in identifying the appropriate services on our platform during their membership and thus speeding up their AI journey. At the same time, we create a living AI community and offer both a physical and virtual platform on which like-minded AI enthusiasts can network and work together to put AI into practice. For this purpose, we provide exclusive access to community and educational formats such as networking events, educational events or expert lectures. At the same time, we make sure that we keep our community up to date with new products, promotions, events and more. You are responsible for part of the communication and the planning and coordination of important appointments with our members and also supports our Member Success Manager in activities such as the Member Onboarding You provide relevant data and information from our member in HubSpot and ensure good customer support You are responsible for accepting IT support requests from our member and keeps disruption to our IT If necessary, you can also support various special projects, e.g. in the context of the event organization, Christmas events or participate in the creation of a presentation.

You have a completed commercial training or comparable qualification, e.g. professional experience in assistance You are an organizational institution and brings first experience in the field of administrative/administration activities ideally also had touch points with the field of IT support You like to take recurring activities and at the same time you want to face new challenges and tasks every day and ad-hoc You are extremely reliable and careful in your work You have very good knowledge of German and English in word and writing JOBV1_EN