Customer Service Advisor - Focus on Customer Experience (m/w/d)

For us, “Let's Go!” is not just a slogan, but an attitude. We love technology and we want to inspire. We have fun and we want to inspire. Our customers and our team. That's why we are looking for people who share this spirit with us. People with passion. They are looking forward to shaping the shopping experience of the future together with 50,000 employees throughout Europe. Ensuring an excellent shopping experience through the proactive welcome and fast orientation of customers in the market Ensure check-in at online booking dates as well as the agreement and coordination of consultancy dates Proactive information sharing on current actions to customers and ensuring that non-buyers get the opportunity to meet their needs Cooperation with Solution Manager to create customer-oriented solutions Implementation of customer surveys Adoption of customers for long-term customer retention

Excellent customer and service orientation to promote a positive and welcoming atmosphere in the market Excellent service understanding and understanding of our business model High communication skills and empathy Coordination and organisational strength for efficient planning of consultancy dates Team player with joy in joint success Ready to support the team even in the afternoon, evening and Saturdays

Attractive tariff compensation Employee discounts & fitness cooperations Precise training & training 30 days holiday & funded pensions Christmas & Holiday Money Smartphone JOBV1_EN