Assistant Front Office Manager / Deputy Reception Manager (m/f/d)

Responsibility for a smooth process at reception Support and discharge of reception and representation in absence Ensuring operations in close coordination with all departments Room allocation taking into account the wishes and needs of the guests Welcome to the guests and professional handling of arrivals and departures Care and competent advice throughout the stay In accordance with the regulations and daily and shift accounting Takeover of general administrative activities, in particular service planning clarification and coordination of accounting methods with guests Active participation in ensuring service quality Professional handling of guest feedback and complaints Co-responsibility for the management, training and motivation of the front office team and trainees

Complete vocational training in the upscale hotel industry Multiannual professional experience at reception in a comparable position and size Training (AEVO) of advantage Very good knowledge of German and English in word and writing Excellent service orientation and high commitment Self-employed and responsible work High quality awareness Organisational strength and structured functioning Team skills and social competence

an interesting and varied activity in a young, hospitable and service oriented team

guaranteed parking in the hotel's underground garage

Contacting Logis and F&B discounts in the hotel group

Occupational pension Hogarente

Health insurance bKV

Buffet meals in our staff restaurant Employee Events & Health Days

Open door policy

Birthday gift & honor of jubilars

39 h Week & working time account

free use of the hotel's fitness area