0Front Office Staff (m/f/d)
Hotel Deidesheimer Hof | Germany | 67xxx Deidesheim | Permanent position | Full time | Published since: 12.06.2026 on stepstone.de

Front Office Staff (m/f/d)

Branch: Tourism, hotels and restaur... Branch: Tourism, hotels and restaurants


The Deidesheimer Hof is the hospitable heart of the Palatinate. For years, he has worked out a top position in gastronomy through creativity and competence.

We offer our guests first-class gastronomy and hospitality with 28 exclusive rooms and suites, with our gourmet restaurant Schwarzer Hahn (1 star Michelin / 17 points Gault Millau), our restaurant Sankt Urban with refined regional cuisine and 8 event rooms for up to 180 people with great opportunities for celebration and days. The guest and his complete satisfaction are at the heart of his work for every employee at the Deidesheimer Hof.

Type of employment: Full time

Your tasks • Your profile • What we offer

The Deidesheimer Hof is the hospitable heart of the Palatinate. For years, he has worked out a top position in gastronomy through creativity and competence.

We offer our guests first-class gastronomy and hospitality with 28 exclusive rooms and suites, with our gourmet restaurant Schwarzer Hahn (1 star Michelin / 17 points Gault Millau), our restaurant Sankt Urban with refined regional cuisine and 8 event rooms for up to 180 people with great opportunities for celebration and days. The guest and his complete satisfaction are at the heart of his work for every employee at the Deidesheimer Hof.

Type of employment: Full time

Warm handling of our guests at check in & Check out

Adoption of individual and group reservations

Organisational & administrative tasks in the front & back office area

Central Contact & an open ear for all guest wishes

conscientious cash & layer management

Professional complaint acceptance & processing

Full care of our guests from the first contact to the audit.

Interface of the house: daily communication, coordination & exchange of information with all departments

Processing of daily inquiries including creation of offers / contracts

Adoption of event reservations

(telephonic) event agreements and creation of event navigation

Passion & joy in the profession – be hosted by heart

A completed vocational training in the hotel

First professional experience at the reception or the event area

Careful outer appearance

Reliability, self-initiative & quality awareness

Safe handling of MS Office programs

Experience in handling Fidelio Suite 8 (not necessarily required)

English in Word and Writing (of advantage)

Job in the heart of the Pfalz holiday region

Extra-tariff, attractive salary with holiday and Christmas money

Unlimited employment contract with occupational safety

Occupational pension

Flat hierarchies in a young team

Support in housing search

Staff vacancy

Detailed installation

Continuous training

Digital working time recording

Internal ascent options & development possibilities

Location

ava Hotel Deidesheimer Hof
Deidesheim
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

For more information read the original ad

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