Toyota Insurance Management SE | Germany | 50xxx, 51xxx Köln | Permanent position | Full time / Home office | Published since: 25.09.2026 on stepstone.de
Insurance Expert Fleet & Commercial Business (m/f/d)
Toyota Insurance Services is more than just a motor vehicle insurer – we are the center of expertise for insurance solutions from the world's largest automotive manufacturer. Since 1999, we have been working with Toyota to develop smart, mobility-oriented insurance solutions – from tailor-made protection for Toyota and Lexus drivers to innovative products for our dealer network – and combine deep automotive knowledge with insurance expertise to create a safer and sustainable future. You have fun in the motor vehicle environment, do you know insurance and enjoy direct contact with customers? You work service-oriented, are binding and also stick to more complex concerns until a suitable solution is found? Then you're right with us! In this role, you strengthen our existing team in Cologne and share with our colleagues our commercial customers around car and fleet insurance – especially car houses, sellers and fleet customers. You advise by phone, first individual insurance offers and accompany customer requests from the first request to the solution. With your reliable and proactive communication, you ensure that our customers feel well-maintained at any time. .
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Your tasks • Your profile • What we offer
Telephone consulting and support of our customers (car houses, sellers, fleet end customers) in all questions concerning the car insurance Leading consulting and sales talks on the phone and creating offers for commercial motor insurance (no lime acquisition!) Competent and solution-oriented processing of customer complaints Active participation in the further development of our commercial vehicle savings and optimization of existing processes Creation of reports for the management and our car houses Close cooperation and exchange with your colleagues:
Completed training as a merchant:wife for insurance and finance Professional knowledge of motor insurance Safe handling of Microsoft Office Professional and customer-oriented appearance on the phone Corporate and service-oriented action High level of self-motivation and self-initiative Engagement, team spirit and sense of responsibility
A challenging activity in a great team at the best manufacturer-fz insurer in Germany (14 overall wins among all brand-bound motor insurance companies) Flexible working hours at a 40-hour week and the possibility to work up to 40% mobile A working environment based on trust, promotion and constructive feedback 32 days of annual holiday plus 2 days of rest (Heiligabend and New Year's Eve) More than an attractive package of occupational benefits: employer grant for occupational pensions and incapacity pension, occupational health insurance, asset-effective benefits Cooperation with people from different countries and cultures Attractive employee conditions for motor insurance Grant to Urban Sports Club membership Canteen use with grant Free coffee and tea, water and weekly fruit delivery Health Management and pme Family Services
Location
 | Toyota Insurance Management SE | |
| 50858 Köln | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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