We are Europe's leading platform for cloud services and hosting services. We successfully accompany our customers in their company development. For our company success, over 4000 employees are active in several countries worldwide to meet the requirements and wishes of our 8.5 million customers.

We are a brand of United Internet AG, a listed company with around 10,200 employees.

We promote the development of our employees and their different talents, interests and languages. You accept IT requests by phone, e-mail and ticket system, analyze problems and solve them independently or forward them to the relevant departments You support our employees in hardware (PCs, laptops, printers), standard software and internal applications You manage user accounts and access rights in our system You carefully document all requests and solutions in the ticket system and help keep our knowledge database up to date You help to set up, configure and maintain jobs

You have a completed training in IT (e.g. specialist in system integration) or a comparable qualification and first professional experience in IT support is beneficial You have good knowledge of hardware (PCs, laptops, printers), operating systems (Windows, macOS) and Microsoft 365 (Office applications, teams, Outlook) You have excellent communication skills and a pronounced service orientation You have analytical skills and a structured, solution-oriented way of working You have very good German and good English knowledge in word and writing You are a:e Teamplayer:in, reliable and highly motivated to learn

Hybrid working model Flexible working hours through confidence work time At some locations a licensed canteen and various free drinks Modern office space with very good transport connection Various employee discounts for activities and products Employee events such as summer and winter parties, as well as workshops Numerous training and development possibilities Various health services such as sports and health courses JOBV1_EN