Front Office Agent Receptionist (m/f/d)

Bring your passion and expertise to where hospitality is rethinked - with responsibility, effect and an international team that strengthens you You take care of the guest correspondence & request The check-in and check-out of our guests is carried out by you You prepare groupings and trips and take them professionally the care and advice of our guests during your stay in your area of responsibility we work with System Guestline Own cash management during the shift is no challenge for you Workplace hygiene and compliance with our standards are of course for you

Not only does your experience count - but how you think and trade. We are looking for people with drive, team spirit and real enthusiasm for what You do. You have a completed, professional training in the area of hotel industry – with the necessary expertise and feel for the guest service. You bring professional experience in a comparable position – ideally in a challenging, hospitable environment. You are a dedicated and reliable person who takes responsibility, thinks and keeps an overview in challenging situations. You have a fast conception and a pronounced organizational talent – and you understand that even spontaneous changes are flexible and solution-oriented. Teamwork is your heart, you lead with empathy and clarity – and strengthen cohesion through your role model. You live service orientation, are structured, carefully and have a high claim to yourself and your environment. You will be well-kept, friendly and safe, communicate with guests and colleagues – in German and in English

A team that inspires and a workplace that keeps you on. At Castlewood we combine innovation with real hospitality - in an open, agile and chance-rich culture. A responsible and varied activity in a dynamic working environment with flat hierarchies and short decision paths. The opportunity to develop within a globally operating company and to grow professionally and personally. A supporting team that is characterised by cohesion, openness and mutual appreciation. Open communication and a pleasant working environment are of course for us. Access to a wide range of training opportunities. Staff discounts on overnight stays and Family & Friends rates (depending on availability). An esteeming coexistence, regular team events and personal attentions such as birthday gifts. .