Praktikant*in Customer Insights

Life is always about becoming... In life it is about going on a journey to become the best version of our future self. As we discover new things, we face challenges, master them and grow beyond us.

Apply to Mercedes-Benz and find the area where you can develop your talents individually. You will be supported by visionary colleagues who share your pioneering spirit. Joining us means becoming part of a global team whose goal is to build the most desirable cars in the world. Together for excellence.

Number: MER0003NYG The team ''Ideation & Customer Insights'' is a research team of Mercedes-Benz AG in the field of PIONEERING NeXt. In the field of Customer Insights, we are dealing with questions about the settings, requirements and behaviors of drivers and customers, and are investigating vehicle innovations and systems in early stages of development with regard to customer acceptance and user experience. We draw on a wide range of content and methods of psychological research. This includes qualitative and quantitative methods, driving tests, experimental approaches and psychophysiological methods. This includes, for example, the methodological conception of customer studies, the creation of questionnaires or interview guides, the implementation of data surveys, the evaluation of quantitative and qualitative data and the preparation of results reports. In addition, we carry out intercultural comparisons to various research questions. These challenges include: Working with empirical studies, such as driving tests, experiments, online surveys, interviews and psychophysiological methods Knowing the entire processes of empirical customer research Participation in ongoing projects and ad hoc requests The internship can start from September 2025.

Course in Psychology, Sociology, Human Factors, Market and Communication Sciences or a comparable degree course Affinity for technology and automobiles as well as knowledge of qualitative and quantitative research methods is advantageous Secure knowledge of German and English in word and writing Safe handling of MS Office, basic knowledge in SPSS are desirable Commitment and team skills Analytical thinking and strategic working Additional information: Of course, without formalities, we are not. Please apply exclusively online and add a CV to your application, current enrollment certificate with semester indication, current grade, relevant certificates, if applicable. Compulsory internship certificate and proof of the rule period (maximum size of the annexes 5 MB) and in the online form mark your application documents as ''relevant for this application'. Further information on the setting criteria can be found here. Members of countries outside the European Economic Area may send their residence/work permit. We are particularly pleased to receive online applications of disabled people and disabled people. If you have any questions, you can also contact SBV-Sindelfingen@mercedes-benz.com to the site's severely disabled representative, who will be happy to support you in the further application process after your application. Please understand that we no longer accept paper applications and there is no claim to return. Questions about the application process will be answered by HR Services by e-mail to myhrservice@mercedes-benz.com or by phone: 0711/17-99000 (Monday to Friday between 10-12 am and 13-15 pm). Questions about the job will be answered by Mrs Sautner from the department at alexandra.sautner@mercedes-benz.com.

Food supplements Employee handy possible Employee discounts possible Employee participation possible Staff Events Coaching Flexible working time possible Hybrid work possible Health measures Employment Mobility offers JOBV1_EN