As an innovative technology and service group, Vodafone Deutschland stands for communication and service from a single source. Each: the second German is Vodafone customer:in - whether surfing, calling or watching; whether office, farm or factory - the Vodafone technology connects everyone and everything, always and everywhere. At Vodafone we have changed the lives of billions of people for over 30 years. In 2021, Vodafone will expand 5G for 20 million people and provide two thirds of all Germans with Gigabit connections by 2022. Together we shape the future of tomorrow, because we are ready for the best future of all times. Together we can. With us you can be DU and belong. You can share inspiration, discover new opportunities, develop yourself and make a real difference. Exchange with colleagues in different networks and learn from each other. Whether women4women, father's network or LGBT: from our networks, there's one for you. Because we do not make differences between age, gender, sexual orientation, religion, ethnic and social origin or disability. Be with us all yourself.

Key Account Manager e-Commerce & IT Accounts (m/w/d) Stellen-ID: 262237

As Key Account Manager e-Commerce & IT Accounts (m/w/d), you are responsible for national revenue and achievement responsibility for the assigned customers: e-commerce & IT You will ensure a high presence, effective care and binding of the customers to Vodafone. This usually includes more than 20 contact persons: in the case of customers who are represented nationally and/or internationally. You are analysing customers:inside and qualifying customer contacts; analyzes and acquires new customer potentials and exploits the existing customer potential; reduces the termination rate. You conduct customer needs analysis, taking into account the competitive conditions, as well as the processing of customer invitations and projects that can last up to 24 months. You conduct your own appointments, sales visits, offerings, follow-up, contract conclusion, evaluation of the success or Success, customer support after completion and customer recovery. You work with the Global Account Managers and Service Teams in the team to establish a successful and outstanding customer experience/guarantee You manage and coordinate (inter) national sales, solution architects, service and technology teams in complex and large projects together with your contact person: in the Legal & Bid Management area. You take over the standard and individual offer business, as well as the national tender business.

What distinguishes you: A completed university degree or long-term sales experience associated with a relevant degree At least 5 years of professional experience in the telecommunications industry, as well as in business customer and solution sales Proven success in the distribution of larger (complex) projects Good understanding of important financial concepts, IT and telecommunications environments, shopping practices and industry-specific aspects of corporate customers. Proven ability to translate the customer's goals and strategy into relevant Vodafone Key Account offers. Strategic thinking, flexibility and the ability to solve complex problems. Team capability and ability to control projects along with overlay functions in the right direction. Detectable success in networking at all levels of buying centers with industry leaders and distinct skills in relationship management. Very good knowledge of English in word and writing (C1 to GER).

This body can be exercised in fulltime or full-time part-time (min. 30 hours).

Your strengths and experiences count. We care about diversity and equal opportunities. We look forward to receiving applications from people with disabilities. And note them with the same suitability.

We occupy this position at the location Düsseldorf, Berlin, Hamburg, Hannover, Dresden, Eschborn, Ratingen or Stuttgart for Vodafone GmbH.

Flexibility: Hybrid working allows you to work in the office or up to 3 days/week from the home office. In addition, you can work up to 20 days a year in EU countries and in more and more non-EU countries. Attractive remuneration and pension provision: In addition to your basic salary, you will receive a profit-based bonus or commission payment and with our pension plan also an occupational pension provision. Continuing Education: You decide which of our learning and training programs you can support your individual development. Work-Life-Balance: Whether kita, health & mindfulness programs or fitness studio: You flexibly shape your job and your private life. We support you. Also in the care of relatives. Discounts and additional benefits: As an employee, you will receive special offers on all our products for mobile phones, fixed network, internet and TV.

Who we are: Vodafone celebrates and promotes diversity and inclusion. We are as different as our customers: our society. Whether ethnic origin, skin colour, age, gender identity, sexual orientation, disability, religion, political affiliation, union membership, nationality, health status, social origin or cultural background: Vodafone is not a place for discrimination. Together we can.

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