Mercure Hotel Hannover Oldenburger Allee | Germany | 30xxx Hannover | Permanent position | Full time | Published since: 19.08.2026 on stepstone.de
Shiftleader Front Office (m/f/d)
We are passionate about hosting our guests - you too? We are looking for reinforcement for our front office team! Our versatile job gives us the opportunity to inspire Hanover's national and international visitors and to convince again and again that we understand, maintain and constantly develop our craft.
Type of employment: Full time
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Your tasks • Your profile • What we offer
A warm and competent check in and check out of our hotel guests
Friendly welcome and support of visitors and guests according to the standards and specifications Implementation of tasks in different layers at the reception Extraction of regular guests for the hotel, the brand, the franchise partner and the operator company by active marketing of the current customer loyalty program Accepting reservation requests and performing defined tasks of the reservation department as required
In-house and comprehensive information, as well as continuous professional communication at the hotel
Support of the reception management in the incorporation and management of front office agents, trainees, helpers, trainees and interns in the department
Representation of the Front Office Manager in its absentness
A completed training in the hotel industry / gastronomy First professional experience at the Front Office German and English skills kindness, team spirit and an open being in dealing with guests and colleagues Positive work setting, well maintained exterior and self-employment
A secure, permanent workplace Varied activities in a compact and dynamic team Christmas and holiday money that helps you fulfill special wishes A free parking space so that you can start your working day stress-free and without long parking Family & Friends rates for overnight stays in the hotels of Accor and Event Hotels worldwide Excellent climbing opportunities within the hotel group Training programs that allow you individual training and promotion opportunities
Location
 | Mercure Hotel Hannover Oldenburger Allee | |
| Hannover | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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