Head of Identification Service

We love Freiburg. We live diversity. Also as an employer. That's why we look forward to applying for all those who want to burn for their topic and continue our city. All people with different origins, gender, gender identity, disability, age, skin color, religion or sexual orientation are welcome. The City of Freiburg is looking for you as a citizen service and information management office

Head of expertise The field of identity provides the citizens of Freiburg with numerous services on the subject of identity, such as the application for identity cards and passports, as well as the exhibition of resident park and severely handicapped identity cards. Due to our strong service orientation, citizens are at the heart of our work. We distinguish innovation joy and team orientation. Together with your colleague, you guide the field of identity with around 15 employees and organize, optimize and control the processes in your team and the entire department on your topic. Together, you are a management duo, which organizes and coordinates independently team-internal and group-wide workflows and contributes to process optimization and quality assurance if necessary. The uniform, high quality of work in the team is an important concern of our civil service and you support Your employees through professional advice in particularly difficult and complex cases, as well as in customer contact if necessary. You share the project responsibility for the subject area and the tasks and are experts in the professional preparation of digitalization and IT projects. You support the department and office management in developing targets and guidelines and are responsible for their implementation.

You have one of the following qualifications: the employee exam II or the degree as an administrator with comparable professional experience in the senior service, the career capability of high-level non-technical administrative services; a completed study, preferably in the field of social economy, business economy, economy.

Ideally, you already have leadership and professional experience in service areas with legal background as well as knowledge in general and special administrative law. You have the pleasure of working customer- and service-oriented and think of solution-oriented. As a manager, you are working with you, communicating clearly and situation-appropriately and contributing to motivation and integration.

A fixed-term employment relationship up to 17.06.2028 with a working range of 50% at a 4-day week (preferably Tuesday to Friday, with an afternoon to 6:00 pm) with payment to pay group 11 TVöD, depending on the personal conditions. An increase in working time by 20% (up to 70%) is possible. A versatile and responsible activity in a collegial team. With our around 4,500 colleagues, we work for the common good and provide a safe workplace. Many development opportunities offer you our training programme and our internal career and promotion opportunities. As a manager, you participate in our internal networking and qualification program. With a high grant to the JobTicket or We relieve your account and protect the climate together. Hansefit (for currently 37 €/month) ensures more movement and (D) compensation in everyday life. JobRad allows you to comfortably and comfortably get to your workplace with your desired bike. A lot of colleagues are ready for you, your questions and concerns: our social service, our working physicians, the heavy-handed representative, the place for inclusion and health, as well as the delegates for people with disabilities, the women's representatives, the Gender&Diversity team, the senior office with care centre, our work protection And our operational health management offers you many different movement and workshop offers. .