Marketplace Consultant - German Speaking

More than 300 million customers buy at the Amazon Marketplace. Every day, customers are looking for, buying and evaluating products sold by third parties, as well as products sold by Amazon. Since 2000, Amazon has been offering this virtual store space to individuals and companies of all sizes, helping them reach hundreds of millions of customers, build brand and expand their business. To date, these third-party products account for more than half of all units sold on our Marketplace. In view of the increasing complexity of today's e-commerce and the increasing number of opportunities and opportunities, the Strategic Account Services (SAS) program aims to exploit the full potential of each Amazon seller at our marketplace. These sellers cover a wide range of categories, from fashion to consumer goods. Our team offers first-class strategic advice through a data-based, collaborative and customer-oriented approach to best support our sellers in achieving their goals. Our comprehensive service offer includes advice on all facets of the Amazon Marketplace, including topics such as international expansion, portfolio optimization, fulfillment strategy, product presentation, sales promotion, advertising strategy and brand building. In parallel with this strategic support, all participating sellers receive advanced operational support by a separate team. As a marketplace consultant, you independently and strategically advise your own sales partner portfolio. Your goal is to support your sellers, drive their business growth and program satisfaction by working backwards from their individual goals and developing a roadmap together with you. In addition, you use your analytical know-how to identify proactively unused potentials of the individual sellers. In addition, you may also be responsible for recruiting and onboarding sellers for this new program. You will work closely with colleagues from Europe and have many opportunities to develop yourself professionally at Amazon. Job ID: 2962969 | Amazon EU SARL (Germany Branch)

Sales partner management: At the same time manage a portfolio of strategically relevant and complex sales partners in a dynamic setting, develop individual strategies, schedules for the implementation of these, operate expectation management and act as a central contact person. Performance of business analyses: Create sound recommendations for the business of your sales partner and provide usable insights by using a variety of analytic tools to interpret customer data. Consultation: Use your comprehensive Amazon knowledge to use our solutions for the goals of your sales partner. Rate your sales partners to the resulting opportunities and evaluate potential impacts on their business. Support for implementation: Be your sales partners a competent Sparring partner that supports them in implementing strategic plans, answering ad hoc questions, and helping to tackle specialist challenges. Build relationships with your sales partners: gain the confidence of each seller in your portfolio by working closely with them and delivering results. Use confidence to build and maintain strong relationships with your stakeholders. Coache Your Sales Partner: Take your time to inform any sales partner about Amazon’s solutions and news on Amazon to improve the knowledge level of each sales partner about selling at Amazon. Business Reviews: Prepare detailed analyses of the performance of your trader and present them to enable the best possible exchange with your seller about business progress, current challenges and strategic planning. Become an expert: Take responsibility for a specific topic in our service organization with the aim of supporting colleagues and developing processes/tools for the benefit of our internal and external stakeholders. These include: Branding, Fulfillment by Amazon, Hiring, Tools, Sales Promotion & Events and more

Current knowledge of German and English. Degree in business, marketing, finance, economics or a similar degree programme. Multiannual experience in animal-level consulting, key account management, sales in advertising, B2B, digital retail/e-commerce, business development, digital marketing, brand management, supply chain management or similar Strong and routined analytical skills to interpret complex datasets with Microsoft Excel Proven experience in strategy development and implementation as well as proven ability to attract, manage and interact with customers independently, especially at leadership level. Ability to multitasking and adapt priorities in a fast-paced environment as well as excellent presentation skills to inform and influence on all levels of an organization, in particular on the leadership level. A passion for developing an attractive customer experience and the ability to implement customer needs in business and product requirements. QUALIFICATIONS Work expertise in a complex, cross-functional team environment (including technology, marketing, design and merchandising teams), analyze dependencies and deal with you, mitigate risks and escalate when needed High detail accuracy and simultaneous management of several competing priorities. Outstanding business judgment, with proven ability to convince stakeholders and executives. Experience with CRM tools. Proven creativity and initiative combined with the ability to work constructively for customers and to find innovative solutions and successfully implement them.

A day in the life What our marketplace consultants say about the role: • “Add to growth and satisfaction of our sellers and experience a unique way of working at the same time” • “Full customer responsibility for a portfolio and project management to develop the program and your career. ‘

About the team Mission statement: “We aim to accelerate long term growth, and improve Seller Experience (SX) and Customer Experience (CX) by offering Sellers the option to work with a dedicated account manager to receive tailored strategies and problem-solving support. We work closely with Sellers to drive innovation. ” JOBV1_EN