Team Leader* in Customer Service (m/w/d)

We attach great importance to a partnership and appreciation of each other. You will be well prepared for your task – your own training academy stands As well as a mentor and numerous colleagues who support you at any time Your workplace is located in a very beautiful, modern office with the best equipment Flexible working hours ensure a balanced work-life balance We grant your company pensions – because we are already thinking about you tomorrow Care is taken for the body and soul – drinks stand free of charge and other amenities we will show you in a personal conversation on As an employee, you enjoy discounts and discounts – not only on our own products, as well as the possibility of bike leasing The grant to the job ticket is of course for us

You take the professional and disciplinary responsibility for a team of up to 15 employees You make sure that the potential of your employees is exploited as best as possible The qualification, promotion and guidance of employees are in your hands In coordination with our workforce management, you tax the daily business in compliance with the situational customer needs If necessary, you conduct part-projects as project manager

Through a completed commercial training, you are familiar with managing complex issues You have several years of professional experience in customer consulting and draw a high level of customer orientation You bring high performance, self-motivation and leadership experience You communicate clearly and convincingly You have a safe and sympathetic appearance You bring a high degree of decision-making and enforcement You understand how to inspire your employees for new tasks and advance topics Ideally, you already have first experiences in project work You have fluent German skills Secure user knowledge in all common office programs complete your profile JOBV1_EN