Employee (m/w/d) in the service and consulting center for our back office

As a statutory health insurance company, we have been on growth for years with more than 130 years of experience, solid finance and an innovative supply offer. We offer our nationwide more than 170,000 insured persons strong services, attractive additional services and excellent service at 15 locations. We are therefore looking at the next possible time Senior Consultant (m/w/d) for our service centers in Leipzig, Rostock and Neu-Isenburg (part time or full time, up to 36 hours / week). In our service and consulting center you are the first contact person (m/w/d) for our customers You work in a team with six to eight colleagues

Treatment and response of insured requests on the subject of medicines, remedies, abortion, driving costs, household aid, foreign reimbursement, payment exemption, psychotherapy, precautionary / rehabilitation measures, supplementary rehabilitation services

Senior Account Manager (m/w/d) You have good and comprehensive knowledge of performance law and have basic knowledge of contribution law You bring joy and responsibility and have a safe and convincing appearance You are especially communicative and like to call Professional experiences in the telephone customer consultation and conversation management are advantageous Working in the team is easy for you You have good user knowledge in the 21c|ng system Your pronounced understanding of service always lets you act customer-oriented

Payment of holiday and Christmas money Flexible working time (time regulation from 06:00 to 20:00) also possible as a four-day week Possibility to work mobile (up to three days per week) Grant for Germany Ticket as a Job Ticket Further training Occupational pension provision – employer-funded and with own remuneration conversion Internal occupational health management Good operating climate JOBV1_EN