Customer Advisor Savings Banks (m/f/d)

As one of the largest banking IT service providers and digitization partners in Europe, we are the driver of digitalization within the Sparkassen financial group. With more than 5,000 employees at 3 locations, we make digital banking of today efficient and develop smart financial services of tomorrow. We offer a wide range of tasks in which individual strengths can be excellently introduced. Whether it's app development, network technologies and server operation or consulting, training and support – we have every one of them to call! As a specialist:in or as a generalist:in. Everything with best career opportunities, lots of space for personal development and numerous benefits.

For the organization unit Customer Consulting South/West we are looking for the next possible appointment for the Hanover, Münster or Frankfurt am Main site Account Manager (m/w/d).

The Süd/West customer advice is responsible for the entire business relationship between the savings banks, the service companies and the regional associations in Baden-Württemberg, Rheinland-Pfalz and the Saarland and the financial information technology. As generalists, we deal with all the issues that our customers are dealing with. We are confronted with bank, technical, supervisory or security issues. To strengthen our team, we are looking for a customer advisor (m/w/d) to support savings banks with a regional focus in Baden-Württemberg.

Take responsibility for the business relationship to a permanently assigned customer base (sparkassen and their service companies/terrents) Information from the serviced customers on site and other communication channels about the company's performance range incl. the strategic orientation and objectives Demand-oriented product sales at the serviced customers (by presentation, consultation) incl. Conclusion of the contract Coordination and positioning of customer interests in financial information technology Cooperation in the planning and implementation of customer events Escalation instance for savings banks at decision level Conception and co-design of strategic projects in sales

Complete economic studies or a comparable qualification Min. 6-year experience in sales / customer management Knowledge of the processes and contents of the savings banks business, as well as an overview of the products of financial information technology and their benefits and possibilities of use in the savings banks Conceptual thinking combined with the ability to implement solutions in the sense of the customer Impressed target orientation, high enforcement and conflictability Entrepreneurial thinking and action, as well as a high degree of target orientation, self-responsibility and initiative Ready for regular business trips

You're wondering why you should work on financial computer science? We have some good reasons for you. In addition to flexible working hours, discounted job tickets or the possibility to work on mobile, we offer you a lot more: Pension provision Accessibility Industrial sports Family service Company events Flexible working hours Mobile work Job ticket Canteen Contract Education Fitness promotion We offer you an attractive remuneration based on your qualification as well as your relevant, practical experience. .