Technical Infrastructure & Incident Management Specialist (m/f/d)

Karlsruhe Institute of Technology (KIT) – The University of the Helmholtz Association In dialogue with society, KIT develops solutions for major challenges – from climate change, energy transition and sustainable use of natural resources to artificial intelligence, technological sovereignty and demographic change. As the University in the Helmholtz Association, KIT combines scientific excellence from knowledge gain to application orientation under one roof – and is thus in a unique position to advance this transformation. As a university of excellence, KIT offers its more than 10,000 employees and its 22 800 students outstanding opportunities to shape a sustainable and resilient future. KIT – Science for Impact. The Scientific Computing Center is the information technology center of KIT.

The Infrastructure Services (INF) department creates and operates key technical requirements for studies, teaching and IT services at the SCC.

For more information about SCC as your new professional home, see KIT - SCC - About us - Working at the SCC specialist Technical Infrastructure & Disorder Management (m/w/d) Scientific Computing Center (SCC) indefinite from now on Full time 53.300,00 to 60.800,00 EUR gross per year

As part of your activity, you take the following tasks: Monitoring of all associated technical systems and systems (building automation, IT-close infrastructure, security or supply equipment) Localization, prioritization and elimination of complex technical disorders using fault analysis and troubleshooting methods Coordination and professional guidance of external service providers and specialist companies in troubleshooting Monitoring and maintenance of UPS and power distribution systems Coordination and further development of operations and planning of infrastructure extensions

You have: a completed university degree (FH/DH/Bachelor) of the Department of Computer Science, as an alternative to an education as a specialist in system integration (w/m/d) with many years of professional experience demonstrable qualification as ordered electric power according to DGUV multiannual professional experience in data center operation good knowledge of: ITIL or manufacturer certifications IDOIT and documentation Very good knowledge of German in word and writing Family friendly The “KIT-Family +” program supports you in the reconciliation of family and work – through childcare, holiday offers, a parent-child office and assistance with family care. Flexible working time Use sliding time, mobile work and 30 days holiday for an optimal work-life balance. Health Under the motto “Fit in KIT – with body, mind and soul” we promote your health with sports courses, offers for mental health and regular screenings. Individual additional benefits Benefit from an occupational pension scheme (VBL), a monthly grant of 25 euros to the BW job ticket, as well as a variety of offers for culture and leisure. Career and development We support you with a structured integration, diverse training opportunities and individual support. So we strengthen your personal growth. Sensual work Their work creates the prerequisites for top-level research – and helps science to move something for society and the future. .