IT specialist as senior IT support employee (m/f/d)

Responsibility: independent on-site assignment of the site in 1st and 2nd level support IT-Helpdesk: provision, installation and support of PCs, notebooks and mobile devices as well as the installed enterprise applications Problem solving: elimination of possible disturbances and errors at our site and at construction sites in the region (partially with IT employees at the company headquarters) Update: new installation and maintenance of user data, software updates and updates for hardware and software Support: Function as a central contact for our employees in all IT matters

Qualification: Vocational training in IT, e.g. specialist (m/w/d) for system integration, or a comparable technical training with multiannual professional experience in the Helpdesk / IT support Experience: Multiannual professional practice in 1st and 2nd level IT support Expertise: Ability to find and eliminate errors on PCs, notebooks, workstation phones, mobile end devices, printers and scanners; working with Office 365, routine in the maintenance of user data in the Active Directory and experience in the work with ticket systems Competence: independent, service- and solution-oriented work and the ability to think analytically Communication: Very good oral and written knowledge of the German language or provision to develop linguistically

Safety at work: As a tactor and maker, we shape and design the railway infrastructure industry. With conviction and suffering, we are committed to sustainable and networked mobility, to set up trends and to meet the challenges of our time. Teamwork: We always create what we do together – that's what we do in all our projects. Staff at SPITZKE SE can always rely on our teams to be there for them. Financial security: In the System Bahn, work never goes out and good professionals find excellent professional prospects here. For this reason, it is also natural for us to reward your valuable contribution in a performance-oriented manner. Pension provision: Provide for your own future – we offer you some possibilities. For example, an occupational pension scheme so that you are already insured in the job for the period after that. Working advice: Sometimes it just needs an open ear. We support you confidentially in all stages of life with your own advice on personal concerns. SPITZKE FONDS e. V.: At SPITZKE we stand for each other. We have therefore set up our own fund in order to be able to provide financial support quickly and unbureaucraticly for our employees' unaccustomed emergency situations. .