Johnson Controls | Germany | Lüneburg | Permanent position | Full time / Home office | Published since: 14.05.2025 on stepstone.de
Customer Service Employee (m/w/d)
At Johnson Controls we design the environment where people live, work, learn and recover. From the optimization of building performance to the improvement of safety and comfort – we keep our promises to customers from healthcare, industrial manufacturing, public sector, education and many other industries. With a global team of 100,000 experts in more than 150 countries and more than 135 years of innovative power, we are driving behind the mission of our customers.
Does this sound like your next challenge? Then we look forward to your meaningful online application, specifying your salary presentation and the earliest possible entry date! JOBV1_EN
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Your tasks • Your profile • What we offer
At Johnson Controls we design the environment where people live, work, learn and recover. From the optimization of building performance to the improvement of safety and comfort – we keep our promises to customers from healthcare, industrial manufacturing, public sector, education and many other industries. With a global team of 100,000 experts in more than 150 countries and more than 135 years of innovative power, we are driving behind the mission of our customers.
Does this sound like your next challenge? Then we look forward to your meaningful online application, specifying your salary presentation and the earliest possible entry date!
Order processing and processing in SAP and Salesforce, including review of price and delivery agreements and payment terms Effective and service-oriented customer support, telephone customer advice, holistic support of our German and foreign customers Certainly maintain master data and take data checks before You create credits and take over escalation cases Management of order and delivery residues, tracking of orders and delivery date monitoring Processing of customer complaints
How to do your tasks
They act ambitious and thoughtful, even in difficult situations, and start your work with very good communicative skills as well as stress resistance and kindness.
Ideally, you already bring knowledge of customer support / customer service and have a secure handling of ERP systems (e.g. SAP or comparable, but not mandatory) You appreciate customer contact and clarify queries by phone You have a basic technical understanding A good commercial understanding completes your profile, a background as an office man / office man / industrial man / industrial man / businessman is beneficial
Responsive and varied tasks as well as a pleasant working environment Working hours/sliding time with 30 days vacation per year Possibility to work several times a week at Home Office (telework) A comprehensive incorporation, adapted to your needs You want to do something for your fitness? Then use our favorable conditions and lease a company bike Possibility of voluntary accident insurance 24/7, which takes place in the professional and private environment Take advantage of the Corporate Benefits and save yourself as a Johnson Controls employee, e.g. on the next holiday trip Free parking on site
JOBV1_EN
Company location
Location
 | Johnson Controls | |
| 22085 Lüneburg | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad