adesso SE | Germany | 22xxx, 21xxx, 50xxx, 33xxx, 53xxx, 51xxx, 20xxx, 40xxx, 45xxx Düsseldorf, Köln, Essen, Paderborn, Hamburg, Bonn, weitere Standorte in DE | Permanent position | Full time | Published since: 24.04.2026 on stepstone.de
Senior Technical Consultant ServiceNow (m/f/d)
adesso stands for digital excellence – and thus also for diverse development possibilities for all adessi. We grow together and learn from each other: in challenging projects, interdisciplinary teams and with targeted training offers. We focus on IT in the heart and success of our customers. As a driver of AI transformation, we combine courage to change with technological expertise and sustainable strategies. What makes us strong are our adessi who want to move something and make it easy. This action lives on our culture, which is based on openness, acceptance of responsibility and joint successes. .
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Your tasks • Your profile • What we offer
Create solution designs for our customers: advise our customers independently in workshops and create technical and technical solution designs based on ServiceNow. Test and develop solutions: Replace smart, innovative ServiceNow solutions in cooperation with our business consultants from various industries. ServiceNow: Guide ServiceNow advice and implementation with focus on customer service management, field service management, security operations, integrated risk management/governance, risk and compliance and/or IT service management. Develop ServiceNow@adesso: actively support the development and development of the ServiceNow@adesso Competence Center and the adesso Professional Competence Center. Get your knowledge: Take the sponsorship and active knowledge transfer for Technical Consultants ServiceNow. Bring our ServiceNowPartnership forward: support in expanding the partnership with ServiceNow.
DEIN PROFIL Study and qualification: You have a successfully completed (professional) degree in the field of (economic) informatics or in comparable areas. ServiceNow experience: Multiannual experience in consulting environment with Focus ServiceNow (acquisition, initiation and planning, conception, implementation and operation). Certifications: Certified in ServiceNow as Certified System Administrator, additional certifications are desirable as Certified Implementation Specialist (e.g. ITSM, CSM, FSM, SIR, IRM/GRC) or Certified Application Developer. Technical knowledge: Very good knowledge in handling solutions and interface concepts as well as in industry standards such as ITIL, BPMN, JavaScript and SQL. Project methods: proven experience in project methods (waterfall, scrum or hybrid), ideally certified in PRINCE2 and/or PMI and/or Scrum. AI Competence: You use AI tools in your area of expertise, evaluate the results critically and support customers and adessi to use potentials of AI. Language knowledge: Very good German and good English skills
Stay healthy and fit: We promote the health of our adessi with sporty grants such as discounted fitness memberships, takeover place for, for example, Badminton, Padel Tennis or Football and regular screenings. Find your work-life balance: our time-out program and flexible work models help you to optimally reconcile work and private life. Time for the family: Our goal is to unite the two worlds – family and working life. For this we support our adessi best with numerous offers, such as child holiday care, kita collaborations, parent-child offices or events where the whole family is welcome. Learning and balancing with us: With more than 400 training offers and our digital learning platform we support your continuous development. Experience real team spirit: Joint events, Welcome Days, company runs or the sponsor system strengthen our cohesion and let you be part of the team from the outset. Commitment rewarded: Your commitment pays off – with premiums for recommendations, lectures, the support of graduate work as well as attractive benefits via our Corporate Benefits portal. Be mobile and flexible: JobRad offers, grants for the German ticket and the ability to work mobile from the EU country for up to two months offer you maximum flexibility. Safe in your future: Our in-house, independent insurance consultant and broker alleato has always provided you with individual solutions for retirement or health insurance. .
Location
![]() | adesso SE | |
| Düsseldorf, Köln, Essen, Paderborn, Hamburg, Bonn, weitere Standorte in DE | ||
| Germany |
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