receptionist (m/f/d)

You dream of being “the heaven so close”? And are You looking for a responsible activity in a family-run traditional hotel? In a very special place in Bavaria? Surrounded by the Ammergauer Alpen nature park? Then come to us! We are looking for dedicated and creative people, whose heart beats for the hotel industry. Our ''4** Klosterhotel Ludwig der Bayer'', right opposite the world-famous monastery of Ettal, is characterized by significant cultural impressions and deep natural connections. Experience impressive host moments in a dedicated team of 60 employees in one of the leading houses in the region known across the borders for its family hospitality and Bavarian cuisine. 86 comfortably furnished rooms and suites, meeting and event facilities for up to 400 people, a beauty & wellness area as well as a large gastronomy with beer garden make our hotel a place for active and relaxing holidaymakers and cultural lovers.

Type of employment: Full time

A warm welcome, check-in and check-out of our national and international guests

Competent care and advice of our guests throughout their stay

Acceptance and processing of reservations and creation of individual offers

Control and active cooperation in compliance with hotel service and quality standards

Processing of telephone and written requests

Professional handling of guest wishes and complaints

Implementation of cash accounts and daily accounts

Close cooperation with the departments housekeeping, service and reservation

Ensuring our service and quality standards

Hosting of guests at the internal hotel bar

Complete training in the hotel industry or comparable qualification

Ideally first professional experience at hotel reception

Joy in dealing with people and strong host qualities

Friendly, well-kept and sovereign appearance

Good knowledge of German and English in word and writing

Safe handling of MS Office and ideally experience with hotel software

Independent, structured and reliable operation

Team spirit, organizational talent and readiness for early and late service

5-day week Training, training and professional training Holiday and Christmas money after 1 year of service Free working clothes Free staff parking 25 days holiday entitlement Grant for asset-effective services An annual free employee review according to availability 25% discount on all R&B services and on SPA-Treatments (not transferable) Benefits in our shops and businesses of the Ettal Monastery Health services (Additional health insurance by per year of service) Subsidised catering and sibsied staff rooms or support in the search for accommodation Family and respectful working environment Ettal as a popular holiday region with stunning mountains and proximity to Garmisch-Partenkirchen and Munich Honoring birthdays and anniversaries