Customer Service Agent (m/w/d)

Here your springboard comes to attractive employers in Düsseldorf. Benefit from a collectively secured employment contract that offers overtime remuneration, supplements and numerous social benefits. At the current time, our team is looking for a customer supporter – whether newcomers or professional, we will find the right job for you! Apply online now. We love diversity and therefore welcome every application!

Customer support via phone, email or chat With the help of complaints, returns or contract questions Formulation of standard responses and individual texts Collection and maintenance of customer data in the system Creation of documents, offers or invoices

Commercial training, e.g. as a merchant for dialogue marketing or office business MS Office knowledge required, further IT skills (e.g. SAP) of advantage Ready for proactive contact German language Joy of guessing and selling

Payment by collective agreement Time work of the BAP/DGB collective agreement Reliable, punctual remuneration and the possibility of monthly deduction payments Attractive social benefits, for example holiday and Christmas money Representation by a nationwide overall works council Special conditions when buying concert tickets, electronic equipment, sports goods and much more JOBV1_EN