0(Senior) Payments & Transactions Manager (m/f/d)
Creditplus Bank AG | Germany | 70xxx Stuttgart | Permanent position | Full time / Home office | Published since: 08.05.2026 on stepstone.de

(Senior) Payments & Transactions Manager (m/f/d)

Branch: Insurance and financial ser... Branch: Insurance and financial services


We make wishes feasible – our mission is to enrich the life of our customers and to realize dreams with our financial services. We do not understand ourselves as a typical bank, but as a living community of designers: those who are not afraid of going new ways. We are all committed to topics such as sustainability and digitalization – whether in our headquarters in Stuttgart, our location in Offenbach or throughout Germany in our 21 branches. At Creditplus we think more, because we benefit from synergies with our (inter)national sister units and business units under the umbrella of the Crédit Agricole. You see, yet we like it familiary: With appreciation and team spirit, we work hand in hand for the innovation of financial services. And celebrate together the great and small successes. Bye-one day of work. Hello. As part of the expansion of our product portfolio, we are looking for one/n (Senior) Payments & Transactions Manager (m/w/d) in full time for our Banking Operations division in Stuttgart. .

Your tasks • Your profile • What we offer

Ensuring stable end‐to-end payment operations in the daily business (including returns, recalls, investigations, reverses) Control and quality monitoring of external service providers and payment vendors incl. SLA control Operational Level-2 response partner for complex, customer-relevant payment incidents Coordination of Incident and Problem Management, including Root-Cause analyses with IT and partners Ensuring operational readiness for new payment products, releases and schemes changes Structure and maintenance of operational documentation, KPIs and audit evidence Close cooperation with Customer Service, Product, IT, Risk/ Compliance and Finance incl. clear scope definition

Completed studies in the field of economics or completed bank training in combination with further training (e.g. banking business operator) Multiannual experience in Payment Operations, Banking Operations or in the Payment Area Finded practice in dealing with payment withdrawals (e.g. returns, recalls, clarifications) Experience in managing outsourced processes (BPO, Vendor and SLA management) Strong operational control and quality control and high documentation discipline Very good analytical understanding and secure Excel knowledge of KPI and case analysis Structured, self-responsible and resilient mode of operation – including incident situations German language skills and excellent English skills

30 days holiday and not to forget: the additional two bank holidays on the 24th and 31st December Attractive salary package: 13 salaries, annual bonus, cash benefits Spatial flexibility: up to 60% mobile work and work Grant for the Deutschlandticket Early bird or night owl? Flexible working hours with attractive sliding time model Our social and green commitment in everyday life manifests itself in our work on numerous valuable ESG and CSR projects for better living together in the environment and society Work & Life: with our partner voiio (Employee Assistance Program) we support you in professional and private life. From everyday questions to emergency help - here you will find everything from coaching, mediation, live events and many more great offers Whether soft skills or professional know-how: we are investing with you in your development with trainings, conferences, LinkedIn learning and much more Health: our employees are important to us - that is why we support their physical and mental health with various health services such as preventive and health care Before work, in the break or after evening: Train for free at the gym on our premises For our We: Enjoy summer holidays, Christmas holidays and team events Attractive employee benefits: Healthy staff support in the office, free water, coffee & tea, vitaminkick: regular fruit and vegetable basket, bicycle leasing, employees advertise employees, corporate benefits, employee loan Occupational pension and participation in shares at special rates

Location

ava Creditplus Bank AG
70178  Stuttgart
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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