Transdev Vertrieb GmbH | Germany | 52xxx Aachen | Permanent position | Part time - flexible | Published since: 06.01.2026 on stepstone.de
Part-time customer advisor for our customer center in Aachen (m/f/d)
Transdev GmbH, based in Berlin, is the largest private mobility provider in Germany with around 8,700 employees and a turnover of around 1.5 billion euros. With our modern vehicles, our subsidiaries in the railway and bus sector bring about 220 million passengers a year safely and comfortably to their destination. In addition, Transdev in Germany is the second largest service provider in the distribution of tickets and organizes individual mobility offers adapted to the customer. Transdev in Germany is part of the global Transdev Group, one of the leading international mobility service providers based in Paris with more than 105,000 employees in 19 countries and the shareholders of the owner-managed RETHMANN Group (66%) and the Caisse des Dépôts (34%).
We are looking for our customer center in Aachen Hbf Account Manager (m/w/d) We are looking for dedicated people who have the pleasure of customer contact. If you are still passionate about public transport, you are right with us. We appreciate teamwork and look forward to shaping the mobility transition together with you! !
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Your tasks • Your profile • What we offer
You personally advise our passengers on all tariff and service issues You sell tickets for local and long-distance transport (including subscriptions) You accept service-related customer requests based on service, collect them administratively and tax them up to the final processing Consumption and administration of complaints, as well as independent cunning decisions, belong to your area of responsibility You support the local team in preparing (sales) statistics as well as in software quality tests and various administrative tasks
You have a successfully completed commercial training as a travel agent (m/w/d), merchant for transport services (m/w/d) or you have several years of professional experience in comparable activities You have knowledge of conflict resolution You can prove very good language skills in German and good English skills You own routine in handling MS Office applications Changing shift services and work on weekends are fine for you Embossed service orientation and time flexibility as well as willingness to participate in regular training round your profile
Occupational pension Corporate Benefits Services Development and training programmes Working hours fixed Jobrad Job ticket Partnership working climate Central location EAP - external support in different situations
Did we awaken your interest? We want to meet you! Send us your meaningful application documents incl. Write and payroll. .
Contact
 | Transdev Vertrieb GmbH | |
| Reigate & Banstead Platz 1, 52064 Aachen | ||
| Germany | ||
| show e-mail |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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