Kesap GmbH Kessel- und Apparatebau | Germany | 19xxx Schwerin | Permanent position | Full time | Published since: 20.01.2026 on stepstone.de
Customer Service Manager (m/f/d)
Kesap GmbH in Schwerin produces, sells and maintains thermal and refrigerated systems in building technology throughout Germany. The product range includes district heating and refrigeration stations, prefabricated distributors, electric heating modules and in particular various drinking water heating systems with the highest Legionella prophylaxis. Technically leading products, combined with high expertise and flexibility in object-related planning, are the characteristics that our customers particularly value to us. This makes our company very dynamic. We are looking for a Head of Customer Service (m/w/d) to strengthen our headquarters in Schwerin. .
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Your tasks • Your profile • What we offer
Planning and coordination of customer service operations, commissioning and maintenance Technical contact for our customers during commissioning and disruption Support of our service technicians by providing object-related documents Costing and supply creation for maintenance and service operations Active co-design and optimization of our workflows
Complete technical training, ideally with experience in technical service or training as master, technician or engineer Technical understanding and experience in dealing with MS Office Team-oriented personality with pleasure in direct customer contact Structured and responsible operation
Targeted incorporation in a sympathetic working environment Further training for the specialist for hygienic and energy-efficient drinking water heating and for near and district heating stations Occupational pensions and other benefits
Location
 | Kesap GmbH Kessel- und Apparatebau | |
| 19061 Schwerin | ||
| Germany |
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