CompuGroup Medical Deutschland AG | Germany | Osnabrück | Permanent position | Part time - flexible / Home office | Published since: 15.04.2025 on stepstone.de
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Design the future of e-health as an employee (m/w/d) in Hardware Support CGM Systemhaus - We start with you! As a solution finder, we understand the challenges and problems of the doctor's practices. We are experts in practical software, hardware, network, medical technology and IT security. With our expertise, we keep the back of established doctors so that they can take care of the essentials: their patients. Join our team now! Your post: You are the first contact person (m/w/d) for our customers and customers (Arztpraxen) when it comes to questions about the software or hardware used
You collect, classify and edit requests for IT support and provide technical assistance
To do this, you will take telephone calls and try to identify and solve the problem in the first contact
Inquiries that you can’t solve yourself, you’ll follow the 2nd Level Support for a deeper analysis
All the activities you carry out in order to help customers and customers, you can hold in our ticket system so that complete documentation is created
That's what you bring: You have already gained previous knowledge in the field of hardware support or have a good technical understanding and are ready to learn something new
You know well with the processes and procedures in a doctor's practice
You are interested in technology and have good knowledge in the current MS Office applications
You enjoy dealing with customers and customers and are happy to work in the team
Your high service and customer-oriented communication skills complete your profile
You can expect from us: Sense and purpose: Be part of an important mission. At the interface of healthcare and digitalization, we shape the future of e-health.
Mobile Work: Work flexibly on two days per week remote and on 3 days on site.
Security: We offer you a safe workplace in a crisis-proof market environment.
Flat hierarchies: Best of both Worlds - We are a group with stable structures and absolute expertise, but at the same time offer you an agile environment with flat hierarchies.
Continuing training: Use individual training to expand your skills and continuously develop yourself.
All-round package: employee discounts, a sophisticated feel-good management and other location-specific offers.
Diversity is part of CGM! We look forward to your application regardless of disability, gender, nationality, ethnic and social origin, religion, age and sexual orientation and identity. Convinced? Apply now online with your meaningful application documents (incl. salary presentation and the next possible entry date). JOBV1_EN
Company location
Location
 | CompuGroup Medical Deutschland AG | |
| 49082 Osnabrück | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad